Boss Revolution

Boss Revolution is a subsidiary of IDT Corporation with headquarters in Newark, New Jersey that provides multiple International Calling and Mobile Top-Up services in USA, Canada, UK, Spain, Germany, Hong Kong, Singapore and Australia. Its service consists on a PIN-less international prepaid calling service that can be accessed by the customers through the phone dialing a local access number or through a Mobile App available on Google Play and AppStore.

History

Boss Revolution was launched in USA by IDT Corporation in 2009 as an alternative to the several international calling card services that at the moment were the most common way to communicate abroad.

By 2010 Boss Revolution Pinless presence grew and as a consequence it became necessary to create the Boss Revolution Retailer Network in order to establish a direct and immediate contact with the customer.

Around 2011 Boss Revolution added International and Domestic Top Ups to their services and widened the access to them to banked and unbanked customers expanding the Retailer’s Network to the whole country.

In 2012, Boss Revolution expanded their operation outside the national market and opened branches at Spain and the United Kingdom, and by the end of the year started business at Hong Kong and Singapore.

By 2013 the company added new services as Domestic Bill Payment and International Money Transfer to its portfolio, and also launched a Mobile App in order to provide a more direct way to access their services, avoiding complications related to dialing processes and potential lack of rates information.

Services

Voice Services

Three specific services can be identified as voice service. In first place, with "International Calling", Boss Revolution offers a Pin-less calling service in which customers can create a virtual account with their phone number in order to make calls. This account can be recharged with funds through the Boss Revolution website, through the Mobile App or through the Boss Revolution retailer network. There is also the "Call Me" service which provides a local landline number in 23 countries worldwide where people can call and the system will redirect those calls to the customer’s phone in the US. Finally, there is a service called "Unlimited Plan" that allows customers to make unlimited amount of calls with unlimited call length to 56 countries worldwide.

Other Services

As additional services, Boss Revolution offers "Domestic and International Top Ups" allowing customers to add funds to prepaid phone numbers of certain carriers within the US and abroad. This service can be accessed by customers either using the website, the Mobile App or going to a retailer store. There's also "Bill Payment" as a service that allows customers to pay utilities, phone bills, cable bills and credit card bills through Boss Revolution Retailer Network. At last the "Money Transfer" service can be used to send money instantly from the US to anywhere in the world.

External links

This article is issued from Wikipedia - version of the Monday, October 26, 2015. The text is available under the Creative Commons Attribution/Share Alike but additional terms may apply for the media files.