Crawford & Company

This article is about the insurance claims management company. For the South Australian retail grocer, see Crawford and Son.
Crawford & Company
Public
Traded as NYSE: CRD.A
NYSE: CRD.B
Founded 1941
Headquarters Atlanta, Georgia, USA
Revenue $1.163 billion (2013)
$51 million (2013)
Number of employees
8,100+ (2014)
Website www.crawfordandcompany.com

Crawford & Company is the world's largest independent claims management company, with more than 700 offices in 70 countries.[1][2]

Overview

Based in Atlanta, Ga., Crawford & Company is the world's largest independent provider of claims management solutions to the risk management and insurance industry as well as self-insured entities, with an expansive global network serving clients in more than 70 countries. Jim Crawford, formerly an insurance company claims manager, founded Crawford & Company in 1941 with the idea that an independent claims adjusting firm could provide insurers with a cost effective and efficient alternative to in-house adjusters. On May 27, 1941, he opened the first Crawford office in the Murrah Building in Columbus, Georgia. From that point, Crawford expanded its operations across the United States. These offices handled casualty and workers' compensation claims for all major insurance carriers. By 1967, Crawford & Company had offices in Canada, Puerto Rico, England, and the United States.

Crawford continued to expand its product offerings to the insurance industry. In 1968, Crawford became a publicly traded company. In 1971, a new 24/7 claims referral service called MAYDAY was introduced, (now "Crawford Claims Alert"[3]). Around the same time, Crawford introduced three new services: Rehabilitation Services, Risk Management Services, and Catastrophe Services. These services helped expand Crawford beyond just a property and casualty claims administration company.

The Crawford Solution℠ offers comprehensive, integrated claims services, business process outsourcing and consulting services for major product lines including property and casualty claims management, workers compensation claims and medical management, and legal settlement administration. The Company’s shares are traded on the NYSE under the symbols CRDA and CRDB.[4]

References

  1. Official website
  2. BusinessWeek
  3. Crawford U.S. Directory of Offices and Services 2013-2014
  4. https://us.crawfordandcompany.com/about-us/company-history.aspx - accessed 11 March 2014

External links


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