Dial 100 Service
Dial 100 Service is the largest centralized police control call center for the entire Uttar Pradesh state in India created for maintaining the law and order.[1] It is a toll free number which provides police and fire emergency services. The service is specially designed for public safety and security for all including those with special needs any time and anywhere.[2] The dial 100 service of the Uttar Pradesh Police is all set to go the American way.
Overview
Uttar Pradesh Chief Minister had laid the foundation stone of Master Co-ordination Centre in Gomtinagar Lucknow for Uttar Pradesh Police State-wide Dial -100 project on 19 December 2015. Dial 100 has already been operational in the police stations of Lucknow, Kanpur city, Allahabad and Ghaziabad that showed heartening results in cases of emergency.[3]
Scheduled to be fully functional by December 2016, the state government has already cleared Rs. 33.55 crore for procurement of eight acres of land from Lucknow Development Authority (LDA) for the co-ordination centre, to be made in the state capital. The government of Uttar Pradesh had appointed Public Works Department (PWD), as the nodal agency for the construction of the building which will house the co-ordination centre and has already sanctioned Rs. 67.48 crore for the purpose. Recently, Ernst and Young has been appointed as the consultant for the project which will be a part of the Police Emergency Response Management System (PERMS)[1]
Head Quarter
The proposed master co-ordination centre of Dial 100 service is at Gomtinagar Lucknow, Uttar Pradesh. The total cost of the project is Rs 2325.33 crore.[2] Different cloud frameworks are put together in an integrated manner to provide the service in seven districts Unnao, Sitapur, Raebareli, Lakhimpur Kheri, Hardoi, Saharanpur and Pilibhit with a very comprehensive and effective Emergency Response Systems.[4]
Budget
Rs 33.55 crore for procurement of land.[1] Total budget for this plan is Rs. 2325.33 crore.[2]
Staff
- 300 communication officers. 2000 communication officers would be appointed in future.[1]
- 200 dispatch officers to rush police help.[1]
Features of Dial 100
- Project on the basis of Dial 911 of US
- Two million calls per day will be heard
- Call Center will be of 400 lines
- Seating arrangement of 500 people in auditorium
- Police will reach within 20 minutes in villages and in cities in 15 minutes
- 2500 bolero, 700 innova cars and 1600 pulsar motorcycles will stay at center
- Operators will be of Hindi, English and regional languages[5]
Services
- Goons eyeing property
- Family disputes
- Anxiety
- Insecurity
- Fire and health emergency services[1]
References
- 1 2 3 4 5 6 "Dial 100 service now operational across UP - Times of India". The Times of India. Retrieved 2016-04-29.
- 1 2 3 "Building dial 100 from scratch: For better law and order, Akhilesh ‘improves’ emergency services". The Indian Express. 2015-12-20. Retrieved 2016-04-29.
- ↑ elets (2015-02-04). "UP Police to go Hi-tech Soon". eGov Magazine. Retrieved 2016-04-29.
- ↑ "Uttar Pradesh Development Systems Corporation Ltd.". ite.data-center.co.in. Retrieved 2016-04-29.
- ↑ "Goverment good but governance bad". jagran. Retrieved 2016-04-29.