EXL
 | |
| Public | |
| Traded as | NASDAQ: EXLS |
| Industry | Business Services |
| Founded | April 1999 |
| Founder | Rohit Kapoor, Vikram Talwar |
| Headquarters | New York, USA |
Key people |
Vikram Talwar, Chairman Rohit Kapoor, Vice Chairman & CEO |
| Services | Business Process Solutions - Operations Management, Analytics and Technology Platforms |
| Revenue |
 US$503 million (2014) |
Number of employees | 21000 |
| Website | EXLService.com |
EXL Service is a provider of decision-analytics, operation management, outsourcing, business transformation and IT services. EXL's services are structured around insurance, banking, financial services, utilities, healthcare, transportation and travel industries.[1] In 2007 it was ranked 10th among India's ITES-BPO (IT enabled services - Business process outsourcing) exporters.[2]
History
EXL was incorporated in April 1999 in Delaware, USA, by a group including Vikram Talwar and Rohit Kapoor. Vikram was then the Chief executive officer and Managing Director of Ernst & Young, and Rohit managed international investments for clients at Deutsche Bank.
In August 2001, Conseco acquired EXL and operated as its wholly owned subsidiary. Later, in November 2002, Oak Hill Capital Partners and FTVentures along with some members of the senior management team bought EXL from Conseco making it as third party pure-play business process outsourcing service provider.
Acquisition History
March 2015: EXL acquired RPM Direct LLC and RPM Data Solutions, LLC (collectively, "RPM") on 23rd March, 2015. RPM is a technology enabled company that specializes in analyzing large consumer data sets to segment populations, predict response rates, forecast customer lifetime value, design and execute targeted, multi-channel marketing campaigns especially in areas of healthcare and insurance.[3] The purchase was made in $47 million cash plus contingent cash consideration of up to $23 million and about 122,131 shares of restricted stock. [4]
July 2014: EXL acquired Blue Slate Solutions LLC which specializes in transforming operations through business process optimization, data integration and analytics by leveraging innovative techniques and technologies.
October 2012: EXL acquired Landacorp, a provider of healthcare solutions and technology.[5]
May 2011 : EXL acquired Trumbull, the company which provides Subrogation solutions,a patented business method developed to maximize recovery processing with advanced product suite : SubroSource. Trumbull also developed MedConnection.
May 2011: EXL acquired Outsource Partners International, one of the last standing pure-play Finance & Accounting Outsourcing (FAO) service providers.
May 2010: EXL acquired PDMA, Inc., the developer of LifePRO policy administration platform for life, health and annuity insurance.
March 2010: EXL acquired American Express’ Global Travel Service Center operations in Gurgaon, India.
July 2009: EXL acquired the back-office operations of Schneider Logistics, SRO. in Olomouc, Czech Republic.
June 2006: EXL acquired Inductis, a New Jersey-based Consulting and Analytics firm.
Locations
EXL has offices in US (Headquarters),UK, India, Philippines, Czech Republic, Romania, Bulgaria, Malaysia and Singapore. The majority of its staff are employed in India and Philippines.
http://www.exlservice.com/about/locations.html
Core Offerings
EXL helps it's clients through 3 main divisions : - Consulting - Outsourcing - Analytics
Most large insurance firms in UK and Europe are counted as clients of EXL.
See also
References
- ↑ "The place to be". The Economist. 11 November 2004.
- ↑ Deborah Winkler (2009). Services Offshoring and Its Impact on the Labor Market: Theoretical Insights, Empirical Evidence, and Economic Policy Recommendations for Germany. Springer. p. 131. ISBN 978-3-7908-2198-7.
- ↑ "EXL service to buy analytics company RPM Direct for Rs 460 crore". The Economic Times. 26 February 2015. Retrieved 1 September 2015.
- ↑ EXL, Services. "EXL Completes Acquisition of Analytics Firm RPM Direct". EXL. Acquire Media. Retrieved 1 September 2015.
- ↑ "Exl Acquires Landacorp To Provide A Comprehensive Suite Of Operations, Analytics And Technology Solutions For The Healthcare Industry". Landacorp. 15 October 2012. Retrieved 2012-10-19.