EXL

ExlService Holdings, Inc.
Public
Traded as NASDAQ: EXLS
Industry Business Services
Founded April 1999
Founder Rohit Kapoor, Vikram Talwar
Headquarters New York, USA
Key people
Vikram Talwar, Chairman
Rohit Kapoor, Vice Chairman & CEO
Services Business Process Solutions - Operations Management, Analytics and Technology Platforms
Revenue Increase US$503 million (2014)
Number of employees
21000
Website EXLService.com

EXL Service is a provider of decision-analytics, operation management, outsourcing, business transformation and IT services. EXL's services are structured around insurance, banking, financial services, utilities, healthcare, transportation and travel industries.[1] In 2007 it was ranked 10th among India's ITES-BPO (IT enabled services - Business process outsourcing) exporters.[2]

History

EXL was incorporated in April 1999 in Delaware, USA, by a group including Vikram Talwar and Rohit Kapoor. Vikram was then the Chief executive officer and Managing Director of Ernst & Young, and Rohit managed international investments for clients at Deutsche Bank.

In August 2001, Conseco acquired EXL and operated as its wholly owned subsidiary. Later, in November 2002, Oak Hill Capital Partners and FTVentures along with some members of the senior management team bought EXL from Conseco making it as third party pure-play business process outsourcing service provider.

Acquisition History

March 2015: EXL acquired RPM Direct LLC and RPM Data Solutions, LLC (collectively, "RPM") on 23rd March, 2015. RPM is a technology enabled company that specializes in analyzing large consumer data sets to segment populations, predict response rates, forecast customer lifetime value, design and execute targeted, multi-channel marketing campaigns especially in areas of healthcare and insurance.[3] The purchase was made in $47 million cash plus contingent cash consideration of up to $23 million and about 122,131 shares of restricted stock. [4]

July 2014: EXL acquired Blue Slate Solutions LLC which specializes in transforming operations through business process optimization, data integration and analytics by leveraging innovative techniques and technologies.

October 2012: EXL acquired Landacorp, a provider of healthcare solutions and technology.[5]

May 2011 : EXL acquired Trumbull, the company which provides Subrogation solutions,a patented business method developed to maximize recovery processing with advanced product suite : SubroSource. Trumbull also developed MedConnection.

May 2011: EXL acquired Outsource Partners International, one of the last standing pure-play Finance & Accounting Outsourcing (FAO) service providers.

May 2010: EXL acquired PDMA, Inc., the developer of LifePRO policy administration platform for life, health and annuity insurance.

March 2010: EXL acquired American Express’ Global Travel Service Center operations in Gurgaon, India.

July 2009: EXL acquired the back-office operations of Schneider Logistics, SRO. in Olomouc, Czech Republic.

June 2006: EXL acquired Inductis, a New Jersey-based Consulting and Analytics firm.

Locations

EXL has offices in US (Headquarters),UK, India, Philippines, Czech Republic, Romania, Bulgaria, Malaysia and Singapore. The majority of its staff are employed in India and Philippines.

http://www.exlservice.com/about/locations.html

Core Offerings

EXL helps it's clients through 3 main divisions : - Consulting - Outsourcing - Analytics

Most large insurance firms in UK and Europe are counted as clients of EXL.

See also

References

External links

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