HC-One
| Industry | Healthcare management |
|---|---|
| Predecessor | Southern Cross Healthcare |
| Founder | Chai Patel |
| Headquarters | United Kingdom |
Number of locations | 241 |
Number of employees | 14,000 |
| Website | http://www.hc-one.co.uk/ |
HC-One is a British healthcare management company. The name stands for Health and Care.[1] It is Britain's third largest care home operator.[2]
History
HC-One was formed in 2011 following the collapse of the UK's then-largest nursing home operator, Southern Cross Healthcare. The homes managed by Southern Cross were mostly owned by other companies, and when it became insolvent these landlord companies then needed to set up or contract with alternative operators to run the homes. The largest of these landlords was NHP (Nursing Home Properties), with 249 homes previously run by Southern Cross.[3]
Entrepreneur Chai Patel, a doctor and former Chief Executive of Priory Group, formed a consultancy in the name of his old company Court Cavendish, and joined with NHP to form HC-One to manage these homes.[3][4] Patel became the Chairman of HC-One.[2]
Patel also offered the company's services to run the 90 homes owned by London & Regional Properties,[5] but that landlord chose to split its nursing home portfolio between two other operators.[4]
HC-One became operational on 1 November 2011, running 241 care homes and employing over 14,000 staff.[2]
One of HC-One's homes, Oban House, was featured in an episode of the BBC's Panorama programme, investigating poor care there and at another home owned by another company. In response, HC-One expressed a desire to install surveillance cameras in its homes to prevent a recurrence.[6]
A multi-agency review into HC One's Blar Buidhe Care Home in the Outer Hebrides is under way following a number of concerns raised over the dietary programmes of residents.[7]
In 2016 the Four Seasons Care Home in Breightmet, labelled inadequate by the Care Quality Commission in May 2015 was banned from taking new residents while concerns about the administration of medicines and the leadership and management of the home were investigated. The company said they were forced to rely on temporary agency nurses.[8]
See also
References
- ↑ "Southern Cross FD moves to new NHP venture". HealthInvestor. 8 September 2011. Archived from the original on 2011-09-13. Retrieved 2011-09-13.
- 1 2 3 "Care home operator HC-One launched". Nursing Times. 2 November 2011. Retrieved 6 January 2012.
- 1 2 Dr Chai Patel moves from Kate Moss to Southern Cross care homes, Daily Telegraph, 30 July 2011
- 1 2 Southern Cross wins new rent reprieve worth £18m, This is Money, 4 September 2011
- ↑ Goodley, Simon (13 July 2011). "Southern Cross shareholders told of NHP role in closure". The Guardian. Retrieved 6 September 2011.
- ↑ BBC Panorama exposes abuse and neglect at two care homes, Care Home, 29 May 2014
- ↑ Chris Foote (17 March 2015). "Care chiefs review home over concerns about diet of residents". STV. Retrieved 18 March 2015.
- ↑ "Under-fire care home banned from taking new patients after 'further concerns' raised". Bolton News. 18 February 2016. Retrieved 28 February 2016.