INETCO Systems Limited

INETCO Systems Limited
Private
Founded 1984
Headquarters Vancouver, British Columbia, Canada
Key people
Bijan Sanii (President & CEO), Angus Telfer (Founder & CTO)
Products INETCO Insight,[1] INETCO Analytics, INETCO NetStream,[2]
Website www.inetco.com

INETCO Systems Limited is an Application Performance Management (APM) software company based in Vancouver, British Columbia, Canada. Its customers include Nokia Siemens, Diebold, Fidelity National Information Services (FIS), Telecom New Zealand, Jack Henry & Associates, and Travelex, among others.

In addition to software, INETCO offers consulting in APM, Business Transaction Management, analytics reporting, and configuration services.

History

INETCO was founded in 1984 by Angus Telfer, an engineer who worked at several telecom companies, including Bell-Northern Research, and Bell Telephone Laboratories, designing and developing voice recognition software, protocol analysis, network monitoring, telecommunications billing, and quality of service technologies.

Initially, INETCO specialized in communications gateway products for dial-up point of sale and automated teller machine terminals, legacy network protocols to TCP/IP networks, transaction hosts and switches, and third-party electronic funds transfer processors for banking and payment processing.

INETCO’s experience in the banking and payment-processing space expanded into the APM space, and the company began developing software that offered transaction performance analysis across servers, networks, and applications.[3]

Products

INETCO’s products are used within financial, retail, and telecommunications IT environments in over 50 countries.[4]

INETCO’s software portfolio consists of INETCO Analytics, INETCO NetStream,[2] and INETCO Insight.[1]

INETCO Insight

The company’s flagship product, INETCO Insight, is an APM solution that provides real-time, end-to-end application performance monitoring across physical, virtual, cloud, and third-party service environments.[5] INETCO launched the inaugural version of INETCO Insight in 2008 after five years of development. Its latest version, INETCO Insight 5.4.11, was released in December 2014.

INETCO Insight 5.3 supports Advanced Message Queuing Protocol (AMQP), "an open standard application layer protocol for message-oriented middleware."

INETCO Analytics

INETCO Analytics is a self-serve, analytical application built for retail banks and payment processors to better understand how consumers engage with their self-service banking channels, including ATM, POS, Mobile Banking, Internet Banking and Branch.[6] The application equips line of business and digital executives with the visual insights required to better serve existing customers, acquire new ones, and enhance profitability through improved self-service device placement and catered service offerings.[7]

Offered in solution packs, INETCO Analytics for ATM is available now, with POS, Mobile Banking and Branch Banking scheduled to be released later in 2015.

INETCO NetStream

In October 2013, INETCO announced the beta availability of INETCO NetStream, a network-based application that collects network data, transforms it into alerts and statistics, and streams these in real-time into any enterprise management or data analysis platform such as Splunk Enterprise. It provides a stream of data that can be indexed, searched, analyzed, and visualized.[8][9][10]

AMQP Advocacy

In cooperation with major corporations and financial firms, such as Goldman Sachs, Bank of America, Red Hat, and Microsoft, INETCO was involved in developing the OASIS standard for version 1.0 of the Advanced Message Queuing Protocol (AMQP), which was finalized in October 2012.[11]

INETCO CTO Angus Telfer acts as co-chair of the OASIS AMQP Technical Committee. In the OASIS press release announcing the AMQP 1.0 Standard, Telfer said: "AMQP 1.0’s support of the different fundamental message patterns makes it the ideal choice as a transport protocol between multi-vendor applications both within the Cloud and over the Internet. By avoiding proprietary technologies, AMQP can lower the cost of enterprise application integration by encouraging a full ecosystem of compatible message-oriented products."[12]

Telfer also has been an evangelist of AMQP, calling it "the death knell for proprietary messaging systems."[13]

Originally, INETCO was the only APM vendor member of the AMQP Working Group.[14] Currently, a large number of financial services and technology providers have joined.[15]

Partnerships

INETCO’s global partners include NCR Corporation, Splunk, IBM, Stratus Technologies, and ACI Worldwide, Inc.

In October 2012, NCR announced that it would be reselling INETCO Insight through license resale or as a managed service to complement its APTRA Vision ATM management solution, along with consulting services related to the implementation of INETCO Insight.[16]

Competitors

INETCO’s primary competitors include Dynatrace, ExtraHop Networks, AppDynamics, CA Wily, SolarWinds, NetQoS, and New Relic.[17]

References

  1. 1 2 "INETCO Insight Application Performance Monitoring Software | INETCO Systems Limited". Inetco.com. Retrieved 2013-06-07.
  2. 1 2 "INETCO NetStream". INETCO Systems Limited. Retrieved 31 October 2013.
  3. Garbani, Jean-Pierre. "Forrester Research: Market Overview: Application Performance Management, Q4 2011 (PDF)" (PDF).
  4. Garbani, Jean-Pierre. "Forrester Research: Competitive Analysis: Application Performance Management And Business Transaction Monitoring", 2010, (PDF)" (PDF).
  5. https://www.inetco.com/resources/demo-videos/
  6. https://www.inetco.com/app/uploads/INETCO_Analytics_Solution_Sheet_ATM.pdf
  7. https://www.inetco.com/webinar/meet-top-3-consumer-engagement-resolutions/
  8. Taft, Darryl. "INETCO NetStream Streams Transaction Data to Splunk Enterprise". eWeek. Retrieved 8 October 2013.
  9. Laird, James. "Splunk .conf2013: INETCO Systems announces NetStream real-time data application for Splunk Enterprise". ITProPortal. Retrieved 8 October 2013.
  10. Booth, Nick. "Netstream Makes Cloud Applications Run Better Claims Inetco". ChannelBiz. Retrieved 8 October 2013.
  11. "OASIS Advanced Message Queuing Protocol (AMQP) Version 1.0, Part 0: Overview". Docs.oasis-open.org. Retrieved 2013-06-07.
  12. "Advanced Message Queuing Protocol (AMQP) 1.0 Becomes OASIS Standard | OASIS". Oasis-open.org. 2012-10-31. Retrieved 2013-06-07.
  13. "AMQP: The new king of middleware messaging - SD Times: Software Development News". SD Times. Retrieved 2013-06-07.
  14. "INETCO readies 2012 APM push". 451research.com. 2012-01-03. Retrieved 2013-06-07.
  15. "Members". AMQP. Retrieved 11 June 2013.
  16. "NCR and INETCO forge complementary software relationship for holistic ATM and transaction monitoring". NCR. 2011-10-11. Retrieved 2013-06-07.
  17. "INETCO Systems Limited | CrunchBase Profile". Crunchbase.com. Retrieved 2013-06-07.

External links

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