Intelligent device management
Intelligent device management is a technology used for enterprise software applications that allow equipment manufacturers to monitor and manage remote equipment, systems and products via the Internet. Another term for intelligent device management is remote device management (RDM) while strategic service management describes the service.
IDM extends IT service management to on-site devices and can support standard service processes, such as Incident, Problem, Change, Configuration Management as defined by ITIL.
This technology is commonly used by ATM and self-service kiosk companies.
See also
- Machine to machine
- Control system
- HVAC control system
- Control engineering
- Lighting control system
- Intelligent building
- Self-service kiosk
External links
- Machine 2 Enterprise - Blog on Building Management Systems
This article is issued from Wikipedia - version of the Wednesday, January 23, 2013. The text is available under the Creative Commons Attribution/Share Alike but additional terms may apply for the media files.