Magic Quadrant

The Gartner Magic Quadrant (MQ) is the brand name for a series of market research reports published by Gartner Inc., an American research and advisory firm. According to Gartner, the Magic Quadrant aims to provide a qualitative analysis into a market and its direction, maturity and participants.[1]

Their analyses are conducted for several specific technology industries and are updated every 1–2 years.

Rating

Gartner rates vendors upon two criteria: completeness of vision[1] and ability to execute.[1] Using a methodology which Gartner does not disclose, these component scores lead to a vendor position in one of four quadrants:

Criticism

It has been pointed out that the criteria for the Magic Quadrant cater more towards investors and large vendors than towards buyers.[2]

Much of the criticism is focused on the lack of disclosure of the money received from the vendors it rates, raising conflict of interest issues. Also a source of criticism is the lack of disclosure on the vendor's component scores and the lack of transparency in Gartner's methodology used to derive the vendor's position on the MQ map.

The Magic Quadrant, and analysts in general, also skew the market: according to research conducted by a Scottish lecturer,[3] by applying their methodologies to describe a market, they change that marketplace to fit their tools.

Another criticism is that open source vendors are not considered sufficiently by analysts like Gartner, as has been published in an unusual online discussion between a VP from Talend and a German Research VP from Gartner.[4]

Gartner was the target of a federal lawsuit (filed May 29, 2009) from software vendor, ZL Technologies, challenging the “legitimacy” of Gartner’s Magic Quadrant rating system.[5] Gartner filed a motion to dismiss by claiming First Amendment protection since it contends that its MQ reports contain "pure opinion," which legally means opinions which are not based on fact.[6] The court threw out the ZL case because it lacked a specific complaint.[7] That decision was upheld on appeal.[8]

Analyzed markets

Analyzed markets include:[9]

Magic Quadrant Name References Published Link Verified
Application Infrastructure for Systematic SOA Application Projects 21 Oct 2010 28 Nov 2010
Application Performance Management 16 Aug 2012 28 Dec 2013
Business Intelligence Platforms 29 Jan 2010 28 Nov 2010
Business Process Analysis Tools 22 Feb 2010 28 Nov 2010
Business Process Management Suites
Client Management Tools 31 Jan 2012 27 Mar 2012
Communications Outsourcing and Professional Services, Worldwide 03 Mar 2010 28 Nov 2010
Continuous Controls Monitoring 23 Mar 2010 28 Nov 2010
Corporate Performance Management Suites 25 Jan 2010 28 Nov 2010
CRM Customer Service Contact Centers 09 Apr 2010 28 Nov 2010
CRM Multichannel Campaign Management 13 May 2010 28 Nov 2010
Data Integration Tools 25 Nov 2009 28 Nov 2010
Data Warehouse Database Management Systems 28 Jan 2010 28 Nov 2010
Data Center Outsourcing and Utility Services, Europe 27 Apr 2010 28 Nov 2010
E-Commerce
Energy Trading and Risk Management Platforms 14 Apr 2011 11 Apr 2012
Enterprise Content Management 16 Nov 2010 28 Nov 2010
Enterprise LAN (Global) 10 Jun 2010 28 Nov 2010
Enterprise Marketing Management 14 Oct 2010 28 Nov 2010
Enterprise Single Sign-On 15 Sep 2009 28 Nov 2010
Enterprise Wireless E-Mail Software Market 10 Jun 2010 28 Nov 2010
Field Service Management 17 Oct 2012 09 Oct 2013
Global Network Service Providers 08 Mar 2010 28 Nov 2010
Help Desk Outsourcing, Europe 20 Jul 2010 28 Nov 2010
Horizontal Portals 03 Sep 2010 28 Nov 2010
Integrated Workplace Management Systems 31 Jul 2008 24 Jan 2011
Integration Service Providers 20 Nov 2009 28 Nov 2010
Integrated Software Quality Suites 31 Jan 2011 16 Mar 2011
ITSM IT Service Management 20 Aug 2012 29 Dec 2013
IT Project and Portfolio Management 07 Jun 2010 28 Nov 2010
Managed File Transfer 18 Sept 2009 22 Sept 2009
Managed Security Service Providers, North America 16 Apr 2009 08 Aug 2009
Master Data Management for Customer Data 16 Jun 2009 08 Aug 2009
Master Data Management for Product Data 09 Jul 2009 08 Aug 2009
MFPs and Printers 09 Dec 2008 08 Aug 2009
Midmarket and Tier 2-Oriented ERP for Product-Centric Companies 04 Jun 2009 08 Aug 2009
Single-Instance ERP for Product-Centric Midmarket Companies 27 June 2012 27 June 2012
Network Access Control 27 Mar 2009 08 Aug 2009
Network Configuration and Change Management
Network Intrusion-prevention system 04 Apr 2009 08 Aug 2009
Operational Database Management Systems 21 Oct 2013 21 Oct 2013
Outage Management Systems 08 Jun 2009 08 Aug 2009
Product Life Cycle Management
Ruggedized Handheld-Computer
Sales Force Automation 28 Jul 2010 17 Aug 2010
Security Information and Event Management 29 May 2009 08 Aug 2009
SMB Multifunction Firewalls 10 Jul 2009 08 Aug 2009
Social Software 31 Oct 2008 08 Aug 2009
Softswitch Architecture
Software Change & Configuration Management (Distributed Platforms) 26 Mar 2009 08 Aug 2009
SSL VPNs 11 Dec 2008 08 Aug 2009
Transportation Management Systems 13 Apr 2010 29 Sep 2011
Unified Communications 12 Sep 2008 08 Aug 2009
Utilities Customer Information Systems 15 Jun 2009 08 Aug 2009
User Provisioning 15 Aug 2008 08 Aug 2009
Video Telepresence Solutions
WAN Optimization Controllers 30 Jun 2009 08 Aug 2009
Warehouse Management Systems 06 Apr 2009 08 Aug 2009
Web Conferencing
Web Content Management 05 Aug 2009 08 Aug 2009
Web Fraud Detection 18 Jun 2013
Web Hosting and Hosted Cloud System Infrastructure Services (On Demand) 02 Jul 2009 08 Aug 2009
Wireless LAN Infrastructure 26 Nov 2008 08 Aug 2009
Wired and Wireless LAN Access Infrastructure 26 June 2014 4 December 2014

See also

References

  1. 1 2 3 "Magic Quadrants and MarketScopes: How Gartner Evaluates Vendors Within a Market". Gartner.com. February 2008. Retrieved 2009-07-27.
  2. "Looking beyond the magic quadrant to find the nitty-gritty". Real Story Group. 2009-08-07. Retrieved 2009-08-08.
  3. "Why IT Vendors Should Take Industry Analysts (More) Seriously | Institute of Industry Analyst Relations". Analystrelations.org. 2012-09-26. Retrieved 2015-02-24.
  4. "Vendor complains in a very public blog post about Gartner's Data Integration Magic Quadrant". Sagecircle.wordpress.com. 2009-12-29. Retrieved 2009-08-08.
  5. "Is shooting on the referee productive? | Institute of Industry Analyst Relations". Analystrelations.org. 2009-10-21. Retrieved 2015-02-24.
  6. "ZL v Gartner Complaint". Scribd.com. Retrieved 2015-02-24.
  7. "E-mail Archiving Vendor Takes on Gartner's Magic Quadrant". EnterpriseStorageForum.com. 2009-11-13. Retrieved 2015-02-24.
  8. "Unpublished Dispositions (Memoranda)". Ca9.uscourts.gov. Retrieved 2015-02-24.
  9. "Magic Quadrants and MarketScopes". Gartner.com. 2009-08-03. Retrieved 2009-08-08.

External links

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