Management system

A management system is the framework of policies, processes and procedures used to ensure that an organization can fulfill all tasks required to achieve its objectives.^[1]

For instance, an environmental management system enables organizations to improve their environmental performance through a process of continuous improvement. An oversimplification is "Plan, Do, Check, Act". A more complete system would include accountability (an assignment of personal responsibility) and a schedule for activities to be completed, as well as auditing tools to implement corrective actions in addition to scheduled activities, creating an upward spiral of continuous improvement.

Also as in the aforementioned management system, an occupational health and safety management system (OHSMS) enables an organization to control its occupational health and safety risks and to improve its performance by means of continuous improvement.

Examples of management system standards include:

• ISO 9000: standards for quality management systems (QMS)
• ISO 14000 standards for environmental management systems
• ILO-OSH: occupational safety & health management systems
• ISO/IEC 20000: standards for service management systems (SMS)
• FitSM: standards for lightweight IT service management
• ISO/IEC 27000: information security management systems (ISMS)
• ISO 55000: management of physical assets
• SA8000: social accountability.

See also

• Environmental management system (EMS)
• Lean Integration
• OHSAS 18001
• Total Quality Management (TQM)
• Welfare Management System (WMS)
• Quality Management System (QMS)

References

1. "FitSM Part 0: Overview and vocabulary". Itemo. 2015-04-01. Retrieved 2015-07-24.

Further reading

• International Organization for Standardization (2001) Guidelines for the justification and development of management system standards. International Standard ISO Guide 72, Geneva, Switzerland.
• International Organization for Standardization (2004) Environmental Management Systems-Specifications with Guidance for Use. International Standard ISO 14001, Geneva, Switzerland.
• Commission for Environmental Cooperation (2000): “Improving Environmental Performance and Compliance: 10 Elements of Effective Environmental Management Systems.” Report.
• British Standards Institution (1999): Occupational health & safety management systems - Specification; BS OHSAS 18001:1999. 389 Chiswick High Road, London, W4 4AL, United Kingdom.
• International Organization for Standardization (2000) Quality Systems - Model for Quality Assurance in Design, Development, Production, Installation and Servicing. International Standard ISO 9001:2000(E), Geneva, Switzerland.
• United States Department of Labor, Occupational Health and Safety Administration (1989); "Safety and Health Program Management Guidelines." Federal Register, January 26, 1989.
• United States Environmental Protection Agency (2001): “Integrated Environmental Management Systems: Implementation Guide.” Report written by Abt Associates for the USEPA’s Office of Pollution Prevention and Toxics, Design for the Environment Program; Economics, Exposure, and Technology Division. Washington, DC.