matcli
matcli, for "Motive Assistant Command Line Interface"[1] is a piece of diagnostic/technical support software, written by Motive, Inc.[2] It works as an automatic diagnostic tool, searching a remedy database based upon problem symptoms supplied by the user. In this regard, it is a self-help system, designed to help users solve problems without another person supplying technical support.[3]
Further reading
- Software patent, which describes the program's functions and processes.
Notes
- ↑ Verizon Online Support Center / matcli.exe Program Detail - TechSpot OS Resources
- ↑ SEC Info - Motive Inc - S-1/A - On 1/9/01 - EX-10.9
- ↑ Patent
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