Remote infrastructure management
Remote infrastructure management (RIM) refers to remotely managing information technology (IT) infrastructure such as workstations (desktops, laptops, notebooks, etc.), servers, network devices, storage devices, IT security devices, etc. of a company.
Major sub-services included in RIM are:
- Service desk / Help desk
- Proactive monitoring of server and network devices
- Workstation Management
- Server Management
- Storage management
- Application support
- IT security Management
Remote Infrastructure Management Services Remote Infrastructure Management (RIM) has achieved tremendous popularity amongst the businesses as it offers valuable benefits such as cost advantage, helping internal IT teams to concentrate on strategic goals and off load the day to day IT operations management and increased focus on innovation.
See also
- Information Technology Infrastructure Library
- Network monitoring
- Network performance management
- Systems management
- Comparison of network monitoring systems
References
This article is issued from Wikipedia - version of the Wednesday, June 17, 2015. The text is available under the Creative Commons Attribution/Share Alike but additional terms may apply for the media files.