Systems thinking

Impression of systems thinking about society[1]

Systems thinking is the process of understanding how those things which may be regarded as systems influence one another within a complete entity, or larger system. In nature, systems thinking examples include ecosystems in which various elements such as air, water, movement, plants, and animals work together to survive or perish. In organizations, systems consist of people, structures, and processes that work together to make an organization "healthy" or "unhealthy".

History and overview

Systems thinking has roots in a diverse range of sources from Jan Smuts' holism in the 1920s, to the general systems theory that was advanced by Ludwig von Bertalanffy in the 1940s and cybernetics advanced by Ross Ashby in the 1950s. The field was further developed by Jay Forrester and members of the Society for Organizational Learning at MIT which culminated in the popular book The Fifth Discipline by Peter Senge which defined Systems thinking as the capstone for true organizational learning.[2] Systems scientist Derek Cabrera's book Systems Thinking Made Simple claimed that systems thinking itself is the emergent property of complex adaptive system behavior that results from four simple rules of thought.[3]

Systems thinking has been defined as an approach to problem solving that attempts to balance holistic thinking and reductionistic thinking. By taking the overall system as well as its parts into account systems thinking is designed to avoid potentially contributing to further development of unintended consequences. There are many methods and approaches to systems thinking (what systems thinking researchers call a "pluralism"). For example, the Waters Foundation presents that systems thinking is not one thing but a set of habits or practices[4] within a framework that is based on the belief that the component parts of a system can best be understood in the context of relationships with each other and with other systems, rather than in isolation; and that systems thinking focuses on cyclical rather than linear cause and effect. Whereas, other models characterize systems thinking quite differently. Recent scholars, however, are focused on the "patterns that connect" this pluralism of methods, this search for universal patterns that cut across the pluralism of individual methods of systems thinking is called "universality."

In systems science, it is argued that the only way to fully understand why a problem or element occurs and persists is to understand the parts in relation to the whole.[5] Standing in contrast to Descartes's scientific reductionism, it proposes to view systems in a holistic manner. Consistent with systems philosophy, systems thinking concerns an understanding of a system by examining the linkages and interactions between the elements that compose the entirety of the system.

Systems science thinking attempts to illustrate how small catalytic events that are separated by distance and time can be the cause of significant changes in complex systems. Acknowledging that an improvement in one area of a system can adversely affect another area of the system, it promotes organizational communication at all levels in order to avoid the silo effect. Systems thinking techniques may be used to study any kind of system — physical, biological, social, scientific, engineered, human, or conceptual.

The concept of a system

Several ways to think of and define a system include:

Systems science thinkers consider that:

A holistic system is any set (group) of interdependent or temporally interacting parts. Parts are generally systems themselves and are composed of other parts, just as systems are generally parts or holons of other systems.

Systems science and the application of systems science thinking has been grouped into the following three categories based on the techniques or methodologies used to design, analyze, modify, or manage a system:

The systems approach

The systems thinking approach incorporates several tenets:[6]

A treatise on systems thinking ought to address many issues including:

Using the tenet of "multifinality", a supermarket could be considered to be:

As a result of such thinking, new insights may be gained into how the supermarket works, why it has problems, how it can be improved or how changes made to one component of the system may impact the other components.

Applications

Systems science thinking is increasingly being used to tackle a wide variety of subjects in fields such as computing, engineering, epidemiology, information science, health, manufacture, management, sustainable development, and the environment. Professor Rajagopal, EGADE Business School, building on the work of Ferdinand Tönnies has suggested the application of systems thinking in developing marketing strategy from the perspectives of corporate business restructuring in the post-economic recession situations.[7]

Some examples:

Examples of systems frameworks

Kenneth Boulding's hierarchy of systems

Kenneth E. Boulding's hierarchy of systems.[8][9]:126

 Level  Characteristic unit    Summary description
 (1)    framework              static systems
 (2)    clockwork              simple dynamic systems
 (3)    thermostat             control mechanisms and cybernetic systems
 (4)    cell                   open systems, or self-maintaining structures
 (5)    plant                  genetic/societal systems
 (6)    animal                 mobile, teleological systems with self-awareness
 (7)    human individual       animal systems with self-consciousness
 (8)    human society          social systems with self-consciousness
 (9)    transcendental idea    ultimate, absolutes, and inescapeable knowledges

Stafford Beer's classification of systems

Stafford Beer's classification of systems based on degrees of complexity and uncertainty.[10][9]:171

-----------------------------------------------------------------------
SYSTEMS             Simple          Complex         Exceedingly 
                                                     complex
-----------------------------------------------------------------------
Deterministic   Window catch     Electronic digital   EMPTY
                                    computer
              --------------------------------------
                Billiards        Planetary system
              --------------------------------------
                Machine-shop     Automation
                   lay-out
-----------------------------------------------------------------------
Probabilistic   Penny tossing    Stockholding         The economy
              ---------------------------------------------------------
                Jellyfish        Conditioned          The brain  
                   movement         reflexed
              ---------------------------------------------------------
                Statistical      Industrial           THE COMPANY
                quality control     profitability

See also

References

  1. ↑ Illustration is made by Marcel Douwe Dekker (2007) based on an own standard and Pierre Malotaux (1985), "Constructieleer van de mensenlijke samenwerking", in BB5 Collegedictaat TU Delft, pp. 120-147.
  2. ↑ Senge, Peter (1990). The Fifth Discipline. Doubleday.
  3. ↑ Cabrera, D. and Cabrera, L. (2015) Systems Thinking Made Simple: New Hope for Solving Wicked Problems. Ithaca, NY: Odyssean. ISBN 978-0996349307
  4. ↑ http://www.watersfoundation.org/index.cfm?fuseaction=materials.main
  5. ↑ Capra, F. (1996) The web of life: a new scientific understanding of living systems (1st Anchor Books ed). New York: Anchor Books. p. 30
  6. ↑ Skyttner, Lars (2006). General Systems Theory: Problems, Perspective, Practice. World Scientific Publishing Company. ISBN 981-256-467-5.
  7. ↑ .
  8. ↑ Boulding, Kenneth Ewart (April 1956). "General systems theory: the skeleton of science" (PDF). Management Science 2 (3): 197–208. JSTOR 2627132.
  9. 1 2 Richardson, George P. (1991). Feedback thought in social science and systems theory. Philadelphia: University of Pennsylvania Press. ISBN 0812230531. OCLC 22731896.
  10. ↑ Beer, Stafford (1959/1967). Cybernetics and Management (London: English Universities Press, p. 18)

Bibliography

External links

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