Kofax

Not to be confused with Koufax.
Kofax Ltd
Public (NASDAQ)(LSE)
Industry Computer software
Founded 1985 (Kofax)
1991 (DICOM)
Founders David Silver, Dean Hough, Craig Bufton (1985)
Headquarters Irvine, California
Key people
 Greg Lock, (Chairman)
Reynolds C. Bish, (CEO)
Products Multichannel Information Capture, Process Management, Data Integration, Customer Communications Management, Analytics
Revenue Increase $266.3 million (FY2013)[1]
Increase $46.3 million (FY2013)[1]
Increase $16.5 million (FY2013)[1]
Number of employees
 1,248 (2013)[1]
Website www.kofax.com

Kofax Limited (NASDAQ) ) is an American software provider based in Irvine, California. It produces applications that simplify information-intensive customer interactions. Kofax software provides information capture, process management, data integration, customer communications management and analytics capabilities that enable organizations to increase responsiveness to customers, provide a higher level of service, gain a competitive advantage and grow their businesses – all while streamlining operations and reducing operating costs.

Kofax software and solutions are used by more than 20,000 customers in banking, insurance, government, healthcare, business process outsourcing and other markets. Kofax delivers these through its own sales and service organization, and a global network of more than 800 authorized partners in more than 75 countries throughout the Americas, EMEA and Asia Pacific. Kofax is a publicly traded company, listed on the NASDAQ.

History

The company was founded in 1985[2] and was acquired by Dicom Group in 1999. It floated in the Alternative Investment Market in 1996 and was first listed on the London Stock Exchange in 1997.[3] In January 2008, the parent company (formerly known as Dicom Group), changed its name to Kofax as part of a branding initiative.[4] In May 2011 Kofax acquired Atalasoft Inc., a small software firm known primarily for its dotImage imaging toolkit, and in December 2011, Kofax acquired Singularity Limited, a provider of business process management (BPM) and case management software. In July 2013, Kofax acquired Kapow Software, a leading data integration software provider, and in December 2013, Kofax was first listed on the NASDAQ. In September, 2014, the company acquired Softpro. In March, 2015, the company acquired Aia Software. In March 2015, Lexmark announced that it would acquire Kofax for roughly $1 billion.[5]

The First Mile

The “First Mile” is a trademark of Kofax [6][7][8][9] and is a core element of the Kofax vision and tagline “To Make the First Mile™ of Business Smarter.” First Mile describes the initial information-intensive interactions customers have with an organization, such as loan applications, claims submissions, and new account openings, and the challenge of interacting with a business via multiple devices and methods of communication.[10] These interactions can be time consuming, slow, and prone to error and can adversely affect a customer’s perception of a business, particularly during the initial stages of a transaction.[11]

The company claims to make the “First Mile” of customer interactions better by providing software and technology applications – document capture, process management, dynamic case management, mobile applications and analytics software – that enable a business to provide an improved user experience by connecting an organization’s system of record (e.g., ERP, CRM and LOB systems) with its systems of engagement (e.g., email, fax, web portals, mobile devices).[12][13][14]

History

Kofax established the First Mile trademark in 2013. It was created as part of the company’s strategy[10][15] to provide “smart process applications”, an emerging category of application software[16][17] defined by independent technology and market research company Forrester Research as a “new generation of packaged applications focused on human-centered business activities that are collaborative in nature, loosely structured, and subject to change yet are critical to the successful operation of any business or government enterprise.”[11]

References

  1. 1 2 3 4 Annual Report 2013
  2. ↑ Kofax Inc Bloomberg
  3. ↑ London Stock Exchange
  4. ↑ Dicom's new dawn Investors Chronicle, 18 February 2008
  5. ↑ Lexmark to Acquire Kofax Investors - Kofax Limited, 7 April 2015
  6. ↑ "The next frontier for software: Smart process applications fill a big gap". KM World Magazine. KMWorld Specialty Publishing Group. Retrieved 24 June 2013.
  7. ↑ Andrew Bartels; Connie Moore; Christopher Mines; Craig Le Clair; Clay Richardson; Derek Miers; Joanna Clark (April 24, 2013). "The Forrester Wave™: Smart Process Applications, Q2 2013". The Forrester Wave™: Smart Process Applications, Q2 2013. Forrester Research, Inc. Retrieved 24 June 2013.
  8. ↑ Alex Williams (January 3, 2013). ""Forrester: SaaS And Data-Driven "Smart" Apps Fueling Worldwide Software Growth". Techcrunch. Techcrunch. Retrieved 24 June 2013.
  9. ↑ Andrew Bartels; Connie Moore with Christopher Mines, Jamie Warner, Paul D. Hamerman, Craig Le Clair, William Band, Michael Yamnitsky, Joanna Clark (November 5, 2012). "Smart Process Applications Fill A Big Business Gap". “Smart Process Applications Fill A Big Business Gap. Forrester Research, Inc. Retrieved 24 June 2013.
  10. 1 2 Ralph Gammon (March 15, 2013). "A Look at Kofax’s First Mile Marketing Strategy". Document Imaging Report. Ralph Gammon Enterprises. Retrieved 24 June 2013.
  11. 1 2 Andrew Bartels; Connie Moore with Christopher Mines, Jamie Warner, Paul D. Hamerman, Craig Le Clair, William Band, Michael Yamnitsky, Joanna Clark (November 5, 2012). "Smart Process Applications Fill A Big Business Gap". Smart Process Applications Fill A Big Business Gap. Forrester Research, Inc. Retrieved 24 June 2013.
  12. ↑ John C. McCarthy; Christopher Mines; Ted Schadler; Michael Yamnitsky; Sarah Musto (May 16, 2012). "Business Execs Increase Direct IT Spend to Support Systems of Engagement". Business Execs Increase Direct IT Spend to Support Systems of Engagement. Forrester Research, Inc. Retrieved 24 June 2013.
  13. ↑ Ted Schadler (February 14, 2012). "A Billion Smartphones Require New Systems of Engagement". Forbes. Forbes, Inc. Retrieved 24 June 2013.
  14. ↑ Sophie Curtis (February 8, 2013). "Systems of Engagement Will Revolutionize Tech by 2018". CIO. CXO Media Inc. Retrieved 24 June 2013.
  15. ↑ Ralph Gammon (March 15, 2013). "Analytics/BI In-Line With Kofax’s New Focus". Document Imaging Report. Ralph Gammon Enterprises, Inc. Retrieved 24 June 2013.
  16. ↑ Brian Hopkins; Frank E. Gillett with Leslie Owens, Sharyn Leaver, Christopher Mines, Julian Keenan (February 7, 2013). "The Top Emerging Technologies to Watch: Now Through 2018". The Top Emerging Technologies to Watch: Now Through 2018. Forrester Research, Inc. Retrieved 24 June 2013.
  17. ↑ Sophie Curtis (February 8, 2013). "Forrester: Systems of Engagement Will Revolutionize Tech by 2018". Techworld. IDG UK. Retrieved 24 June 2013.

External links

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