Upward communication
Upward Communication is the process of information flowing from the lower levels of a hierarchy to the upper levels. This type of communication is becoming more popular in organizations as traditional forms of communication are becoming less popular. The more traditional organization types such as a hierarchy, places people into separate ranks.
Upward communication helps employees to express their requirements, ideas, and feelings. For the top management, upward communication is an important source of information for business decisions. It helps in alerting top management about the requirement of changes in an organisations. Upward contribution is the core contributor of business process re-engineering in many organisations.
Upward communication is widely used as part of whistle blowing policy in many large organisations. Under whistle blowing policy, each employee is permitted to directly communicate with top management about matters requiring examination on vigilance angle. Hence it is used as a fraud prevention tool as well.