Flexity Outlook (Toronto streetcar)

Flexity Outlook

Flexity Outlook 4403 on route 510 Spadina
Manufacturer Bombardier Transportation
Built at Thunder Bay, Ontario, Canada
Bodyshells: Sahagun City, Mexico
Family name Flexity
Replaced Canadian Light Rail Vehicle, Articulated Light Rail Vehicle
Constructed 2009–present
Entered service August 31, 2014[1]
Fleet numbers 4400 series
Capacity 70 (seats), 181 (standing), 251 total[2]
Operator(s) Toronto Transit Commission
Depot(s) Leslie Barns
Russell Carhouse
Roncesvalles Carhouse
Line(s) served Toronto streetcar system
Specifications
Car body construction Stainless Steel
Train length 30.20 m (99 ft 1 in)[1]
Car length 28 m (91 ft 10 in)[1]
Width 2.54 m (8 ft 4 in)[1]
Height 3.84 m (12 ft 7 in)
Doors 4 (right side only)[1]
Articulated sections 5[1]
Maximum speed 70 km/h (43 mph)
Weight 48,200 kg (106,300 lb)
Electric system(s) 600 V DC[1] Overhead trolley wire[1]
Current collection method Trolley pole[1] and can convert to pantograph
Track gauge 4 ft 10 78 in (1,495 mm) TTC gauge[1]
For the generic model of the Flexity Outlook low-floor streetcar, see Flexity Outlook.

The Flexity Outlook is the newest version of streetcars operated by the Toronto Transit Commission. The vehicles are built by Bombardier Transportation in Thunder Bay, Ontario, Canada.

The Flexity low-floor streetcars are operated primarily on routes 509 Harbourfront and 510 Spadina. They will be introduced on the TTC's new 514 Cherry streetcar line which begins operation in June 2016. During special events at Exhibition Place such as the 2015 Pan American Games and the Canadian National Exhibition, the Flexity cars were also used on route 511 Bathurst. They will be put in service on all 11 streetcar routes by 2019 (as more arrive), replacing the fleet of Canadian Light Rail Vehicle (CLRV) and the double-module Articulated Light Rail Vehicle (ALRV) streetcars, which have been in revenue service since the 1970s and 1980s, respectively.

The Flexity vehicles are low-floor, wheelchair accessible and are just over 30 metres long. They have four sliding doors (opened either by the operator or when a passenger taps the red button) which allow all-door entry/exit. They have automated audible and visual on-board next stop and external pre-boarding announcements, large windows, air conditioning systems, 64 fixed face-to-face seats, six flip-down seats, and interior bike racks.[3][4]

History

A mockup of the first three sections of the new vehicle on public display in 2011

With the TTC's streetcar fleet nearing the end of its service life, the commission began looking for a manufacturer to build new streetcars. In mid-2009, the TTC announced that it had chosen the Bombardier Flexity Outlook to replace the existing CLRV and ALRV fleet on its streetcar network, most of which serves Toronto's downtown core.[5] On June 26, 2009, the Toronto City Council approved funding for 204 new vehicles and signed the contract with Bombardier.[6] A mockup of the new streetcar was put on display at the Bathurst Hillcrest Complex for tours in November 2011. (The mockup had had three sections instead of five.) The first operating vehicle arrived in September 2012. It was unveiled to the public and media two months later in November 2012.[7][8][9] Beginning in 2013, the new streetcars were tested on several routes, and the first two entered revenue service on August 31, 2014 on the 510 Spadina route.[10]

Specifications

Flexity Outlook #4402

In 2010, Bombardier released the specifications of the new streetcars. The vehicle is based on the Flexity Outlook product, but tailored to Toronto's needs. The vehicles use TTC's unique track gauge (4 ft 10 78 in/1,495 mm) rather than standard gauge, and trolley poles using 600 V DC for power collection. Other design requirements such as the ability to handle tight turning radii and single-point switches,[11] climb steep hills and valleys, clearance, and ability to upgrade into a more modern pantograph current collection system were factored into the design. The Outlook is almost twice as long as the TTC's older streetcars, and has five articulated sections.[1]

Toronto was hit by unusually cold weather during the 2013/2014 and 2014/2015 winters. On the colder days, buses were used to supplement the older streetcar fleet, when the pneumatic systems on many of the vehicles failed. Small amounts of moisture that had leaked into the pneumatic lines were freezing in the cold weather.[12][13] The TTC told commuters that the new Flexity vehicles use different technology that is not susceptible to extreme cold. Instead of a pneumatic system, servomotors or hydraulic systems are used to operate the doors.

Fare collection

The TTC's Flexity vehicles are equipped with two fare vending machines located near each of its central doors, along with "Ticket Validator" machines for passengers using senior/student tickets, and machines for Presto fare cards located at all doors.

As of December 2015, all TTC streetcars operate on a proof-of-payment (POP) all-door boarding system at all times.[14][15][16] On the Flexity vehicles the operator sits inside a fully enclosed cab and does not monitor or enforce passengers' fare payments. As a result, fare payment procedures differ from that of other surface vehicles (such as buses and older CLRV/ALRV streetcars), which have fareboxes located at the front beside the operator.

The POP system requires passengers to carry proof that they have paid their fares (for instance: a Metropass, a validated TTC senior/student ticket, Presto card, or a single-ride POP ticket (which also acts as a transfer), which must be obtained from a subway station, another surface route or from an FTVM for passengers who pay their fares using cash or tokens) while riding aboard the vehicles. The TTC's fare enforcement officers do spot checks on board or at terminal/interchange stations to ensure passengers have POP and that they have paid the proper fares.

The Flexity cars are equipped with six Presto card readers (with two machines located at the second and third double-doors of the car and one machine located at the first and fourth doors of the car). There are two grey Fare and Transfer Vending Machines (FTVM) and small red TTC ticket validator machines on board situated beside the double-doors in the second and fourth modules of each car as well as on the platforms of some busier stops throughout the TTC's streetcar network where passengers can date/time stamp their senior/student ticket(s) or obtain a single-ride POP ticket with coins, tokens as well as contactless credit/debit cards which can also be used as a transfer to connect with other TTC routes.

Audible warning signals

Like previous Toronto streetcars, the Flexity streetcars use a two-stage external auditory warning system. Instead of the mechanical gongs used on older vehicles, the Flexity vehicles use amplified digital recordings, based on that from previous streetcars. They are also equipped with horns (similar to modern electric car horns) as well like most of the older streetcars use (which sound similar to that of an air horn or a car horn).

Destination sign

The Flexity streetcars are the first to be outfitted with digital orange LED destination signs, as opposed to manually operated roller blinds used on the older CLRV/ALRV streetcars. These signs are posted at the front, rear, and sides of the vehicle, which identifies the route number, name, and destination. These are supplemented with two blue bullseye lights on the side of the front signifying it is an accessible vehicle (like TTC buses).

Automated voice announcement system

As with all TTC vehicles, the Flexity streetcars have on-board automated audible/visual next stop announcements (for instance: "Next stop, Queen Street West"), which is broadcast over the vehicle's interior public address (PA) system and on overhead signs. They are the first TTC vehicles to be outfitted with external PA systems which provide automated pre-boarding route announcements of the route, direction, destination or next major stop. (for instance: "510 Spadina, to Spadina station").

Delivery

TTC Flexity streetcar on 509 Harbourfront line at Exhibition Loop

Pre-revenue service

The first vehicle arrived in Toronto on September 25, 2012 by rail from the Thunder Bay plant to Canadian Pacific Railway’s Lambton Yard near Runnymede Road and St. Clair Avenue West.[17][18]

It was loaded on a truck/trailer flatbed and arrived at Harvey Shop at the Hillcrest Complex a few days later. Car 4400 was the first of three test vehicles delivered for testing and technology verification. The carset has the same number as the wooden mockup car. The new vehicle was unveiled to the public at the TTC's Hillcrest complex during a media conference on November 15, 2012.[19][20]

On June 25, 2013, the Railway Age quoted TTC General Manager Andy Byford about the need for the TTC to order an additional 60 vehicles.[21]

Contract amendments reported on February 24, 2014 called for trolley pole current collection for part of the fleet (60 cars) with the later omission of trolley poles on the remaining 144 cars.[22] The first 60 cars will have both a pantograph and a trolley pole.

Revenue service

The Flexity streetcars entered service on August 31, 2014 on the 510 Spadina streetcar line. Other routes would follow in 2015 with the new cars being added onto the 509 Harbourfront line on March 29, 2015. In addition, since July 2015, the Flexity streetcars have been used sometimes on route 511 Bathurst during special events like the 2015 Pan American Games.[23][24][25][26][27] Prototype vehicles 4401 and 4402 had been undergoing almost a year of extensive testing in Toronto. That testing had triggered a change to the design of the loading ramps. The vehicles will only become TTC property when their ramps are retrofitted to the new design, and that change couldn't be made while the plant was on strike.

TTC spokesman Brad Ross said that the new vehicles would enter service on time, in spite of the strike, even if there was only one new vehicle ready for fare service.[26] Tess Kalinowski, the Toronto Star's transportation columnist, wrote that the Bombardier plan had been scheduled to roll out a new vehicle every three weeks, but that measures would be taken to roll out three new vehicles per month until production was back on schedule.[23]

In September 2014, a month after the rollout of fare service on the Spadina line, Kalinowski reported that riders of other routes were expressing jealousy and impatience over the delay before new vehicles were ready to serve their routes.[23]

Bombardier workers voted to accept a new contract on September 12, 2014.[28]

On September 29, 2014, Chris Bateman, writing in the Toronto Life magazine, described a new simulator that was being installed in the Hillcrest complex to train drivers on the Flexity vehicles.[29] It replaces an analogue trainer used to train drivers on the CLRVs. The system allows drivers to simulate navigating the TTC's entire streetcar routes, but only landmark buildings, including the CN Tower and El Mocambo, are rendered accurately. Most of the buildings the driver passes are generic.

Delivery problems

On December 19, 2014, Tess Kalinowski, reporting in the Toronto Star, wrote that Bombardier was behind schedule in delivering new vehicles.[30] She wrote that, by mid-December Bombardier should have delivered 43 vehicles, but had only delivered three. Seven new vehicles should have been delivered in 2013. She noted that TTC CEO Andy Byford had warned Bombardier that he would insist on Bombardier meet the final schedule of all vehicles in time for new streetcars to replace the old fleet by 2019, or he would impose the penalty clauses in the delivery contract. One additional vehicle was expected to be delivered before the end of the year.

Natalie Alcoba, writing in the National Post, reported on January 28, 2015, that the Leslie Barns facility for the new vehicles was expected to be almost empty, when it opened later in 2015, because Bombardier had fallen so far behind in delivery.[31]

On February 23, 2015, TTC Chair Josh Colle said Bombardier had agreed to deliver vehicles more frequently, and he expected a total of 30 vehicles to be delivered by the end of 2015.[32]

Colle expected that the 509 Harbourfront, 510 Spadina and 511 Bathurst routes would all be using new vehicles by the end of the year. He said that the TTC already knew it would need to place an order for additional vehicles. The TTC can purchase an additional 60 vehicles at the current price, if the additional vehicles are ordered before the 60th vehicle is delivered. Colle said that the additional vehicles would not be ordered, and paid for, until Bombardier was close to delivering the 60th vehicle, as an incentive for Bombardier to keep to its delivery schedule.

According to TTC CEO Andy Byford, the first Flexity streetcars were so poorly manufactured, the TTC wouldn’t accept them for fear they would break down on bumpy city streets. At the Thunder Bay plant, when workers went to attach the under-frame to the sidewalls, they had found they were not square. To solve the problem, they wanted to rivet the two pieces together. The TTC rejected that solution, as according to Byford, rivets pop. There are still issues with loose screws, wiring and electrical connectors. To address these problems, Bombardier is retooling its Mexican operation (a facility formerly operated by Concarril in Ciudad Sahagún that supplied some problematic parts) and is implementing new quality-assurance processes at Thunder Bay.[33] Flexity streetcar 4408 was in Toronto by June 20, 2015.[9] Flexity streetcar 4409 went into service on August 11, 2015,[34] almost two months later.

In September 2015, the TTC announced that cars 4410 and 4411 went into service on September 8, 2015[35] and on September 28, 2015 respectively and that the delivery of car 4412 was expected in early October.[36][37]

By mid-October 2015, Bombardier admitted it had another production problem at its plant in Mexico, the same one responsible for faulty under-frames and sides on the new streetcars. The new problem is the "crimping of electrical connectors" causing a new production and delivery delay. To correct the crimping issue, Bombardier has to effectively check 20,000 wires per vehicle requiring about 13 to 16 extra shifts per vehicle. Bombardier hopes to make up for the delay in 2016, when it would produce one streetcar every five days.[38] The TTC reported that the delivery of car 4412 would be delayed until October 21, 2015; it was placed into service on November 10, 2015.[39]

Cars 4413, 4414, 4415, 4416 and 4417 went into service on December 4, 2015,[40] December 24, 2015,[41] January 14, 2016,[42] February 1, 2016 [43] and February 19, 2016 respectively.[44] This leaves Bombardier still two streetcars short of the promised 16 in service by the end of 2015.

Earlier welding problems at Bombardier's Mexican plant had an impact at the Thunder Bay plant. Thus, delivery of the seventeenth car (4418) in Toronto was to be delayed to March 29, 2016. Bombardier also had promised to deliver four more new streetcars in April with the commitment to have 54 streetcars running in Toronto by the end of 2016.[45] However, Bombardier backed off this promise, saying it would only deliver 16 new streetcars in 2016, that is, 13 more than had already been delivered by April 25, 2016, an average of less than two deliveries per month. Bombardier says it will use a second manufacturing plant in La Pocatière, Quebec, along with an additional assembly line in an unspecified location to help with production currently being completed in Thunder Bay. Bombardier hopes that the La Pocatière site will address the “dimensional issues with some parts and sub-assemblies” that delay delivery.[46]

Legal action against Bombardier

On October 16, 2015, the TTC announced that it has asked its board to consider legal action against Bombardier. TTC staff is recommending that the TTC board “commence legal action, or make a claim allowed for already in the contract, of $50 million for late delivery” against Bombardier. Bombardier had committed to delivering 67 streetcars to the TTC by October 2015, but only 10 were in service at the time.[38][47]

On October 28, 2015, the TTC board voted in favour of a lawsuit against Bombardier "for at least $50 million to recoup lost costs", according to Chair Josh Colle, because of the company's failure to deliver the additional new streetcars.[48][49] TTC chief executive Andy Byford indicated that he was not interested in the money per se, and simply wants the streetcars. In a statement late that afternoon, Bombardier responded that it would not comment on the TTC's plan and would not offer “any speculation on potential impacts” on their operations.[50]

Operations

In March 2013, the demonstration car set made several test runs throughout the streetcar network including one trip from Hillcrest Complex down Bathurst Street to Bloor Street and another trip to Bathurst and Lake Shore Boulevard.[51]

The TTC has been running LRV 4401 with the pantograph within the Hillcrest Complex and the trolley pole on the street.

On June 19, 2013, the TTC announced that the vehicles would be operated on the Spadina streetcar line.[52] The first two new streetcars (cars #4400 and #4403) entered revenue service on August 31, 2014.[53] The full fleet will not be rolled out until 2019.

With the service changes that took place on January 3, 2016, it was expected that the 510 Spadina would normally operate using only the new Flexity streetcars, making the 510 Spadina the first fully wheelchair accessible TTC streetcar line in the city, however the TTC may operate some old CLRV and/or ALRV streetcars on that line in the event of insufficient availability of Flexity streetcars.[54]

Advertisers had leased the outside of the TTC's older vehicles, replacing the TTC's standard livery with wrap-around ads, that covered the entire vehicle - or one entire side of a vehicle. On March 10, 2016, Volvo leased the right to display a full vehicle ad on a Flexity vehicle.[55][56] The advertisements are applied in a plastic film, and the regions that cover the windows are pierced by holes, allowing riders to continue to look out.

Rollout schedule

The Flexity streetcars are operated primarily on routes 509 Harbourfront and 510 Spadina. As more are delivered, more routes will begin to be served by the new cars.[57] The rollout schedule is listed below (subject to change).

Maintenance

The existing two carhouses are oriented to service the older high-floor cars with most equipment located under the vehicle floor. They are not oriented to low-floor vehicles with equipment located on the roof. The TTC has constructed the new Roncesvalles Carhouse to serve the new vehicles. The TTC opened a new maintenance facility, at the corner of Leslie Street and Lake Shore Boulevard known as the Leslie Barns on November 22, 2015.[22]

The TTC has set a target of 35,000 kilometres between failures for the new cars, compared with about 7,000 kilometres on average between failures on the old fleet.[33]

References

  1. 1 2 3 4 5 6 7 8 9 10 11 Steve Munro. "LRV fact sheet" (PDF). Archived (PDF) from the original on March 16, 2013.
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  7. Kevin Connor (November 15, 2012). "TTC officially unveils new streetcar". Toronto Sun. Archived from the original on November 16, 2012. Retrieved November 16, 2012. The current, 35-year-old fleet is being replaced by 204 new vehicles, which will be in service by 2014 and introduced to Toronto’s streets during a five-year period. The 510 Spadina line will be the first route to operate the new low floor streetcars starting August 31, 2014.
  8. Kyle Bachan, Hamutal Dotan (November 15, 2012). "TTC Previews Our New Streetcars: Media and politicians explore the first full-size test vehicle from Toronto's new streetcar fleet.". The Torontoist. Archived from the original on November 16, 2012. Key is the new Presto fare payment system, which will include open payment options—by credit and debit cards, and by mobile devices, as well as the Presto fare cards. Crucially, this will allow for all-door loading and hopefully cut down on the amount of time vehicles need to spend at each stop. Also crucial: the new low-floor design, which will make it much easier for people using wheelchairs and other mobility aids to board and exit.
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  12. James Armstrong (2014-01-03). "Extreme cold forces 50 TTC streetcars out of service for rush hour". Global News. Archived from the original on 2014-01-23. Retrieved 2014-02-09. “The age of the streetcar fleet and equipment – over 30 years in many cases – does not respond well to extreme cold,” according to a statement released by the TTC. “Specifically, pneumatic air lines that provide braking and door operation can see moisture build up in the lines that then freeze, causing the streetcar to be taken out of service.”
  13. "Why 'ancient' TTC streetcars don't like the cold: Moisture in pneumatic door and brake lines clog in frigid temperatures". CBC News. 2014-01-08. Archived from the original on 2014-01-09. Retrieved 2014-02-09. Byford said the decades old vehicles' "critical weakness" is the pneumatic air lines used to operate the brakes and doors. TTC crews purge the lines at night but during the day, moisture in the lines can freeze and prevent the doors from operating.
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  21. Douglas John Bowen (June 25, 2013). "TTC mulls 60 more Bombardier Flexity streetcars". Railway Age. Retrieved June 26, 2013. Toronto Transit Commission (TTC) CEO Andy Byford said Monday the agency is urging Toronto to order 60 more Bombardier Flexity streetcars to bolster the 204 Flexity cars already on order.
  22. 1 2 Steve Munro. "TTC Board Meeting Preview: February 24, 2014". Steve Munro. Archived from the original on 2015-03-04. Retrieved 23 February 2014.
  23. 1 2 3 Tess Kalinoski (2014-09-08). "TTC’s Spadina launch inspires streetcar envy on other lines". Toronto Star. Archived from the original on 2014-09-09. Retrieved 2014-09-08. Normally, the Bombardier plant produces one light rail vehicle (LRV) every three weeks, said spokesperson Marc Laforge. That’s not happening while a strike at the company’s Thunder Bay plant is in its eighth week. Once production resumes, however, Bombardier can accelerate its schedule to three LRVs a month. The two sides are back in bargaining, and Bombardier will discuss a revised delivery schedule with the TTC, he said.
  24. Christoper Hume (2014-09-01). "Toronto rides new streetcars to its urban future: Hume Getting there will be half the fun now that Toronto's new streetcars are in service". Toronto Star. Archived from the original on 2014-09-09. Retrieved 2014-09-08. Seeing these beautiful behemoths rolling through Toronto might force us to reconsider the complaint heard over and over that streetcars are forever in the way. Once all 204 new vehicles have been deployed in four or five years, they will be the undisputed masters of the streets; it will be cars that will have to make way.
  25. Kim Brown (2014-08-31). "New TTC streetcars make their debut". Toronto Star. Archived from the original on 2014-09-01. Retrieved 2014-09-08. Torontonians taking the Spadina streetcar might have noticed something different when they stepped on board today. That’s because the Toronto Transit Commission has finally launched the first of its new streetcars.
  26. 1 2 Dana Flavelle, Tess Kalinowski (2014-07-10). "Bombardier streetcar plant workers go on strike". Toronto Star. Archived from the original on 2014-07-28. Retrieved 2014-09-08. The TTC said it still plans to move ahead on an Aug. 31 launch of the new streetcars even if only a single vehicle is available for service, transit agency spokesperson Brad Ross said.
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  28. "Bombardier striking workers vote 85% to accept new contract". Thunder Bay: CBC News. 2014-09-12. Archived from the original on 2014-09-12. It will be back to business for Bombardier Transportation and more than 900 striking workers in Thunder Bay. A total of 85 per cent of workers who voted Friday morning cast ballots in favour of the new contract.
  29. Chris Bateman (2014-09-29). "The TTC’s new life-sized streetcar simulator is not a toy—but it looks like one". Toronto Life magazine. Archived from the original on 2014-09-30. Halfway down a long corridor inside the TTC’s Hillcrest facility, on Bathurst Street, there’s a room marked “streetcar simulator.” Inside is a state-of-the-art training device on which the next generation of TTC streetcar drivers will earn their wheels.
  30. Tess Kalinowski (2014-12-19). "TTC riders ask: Where are Toronto's new streetcars?". Toronto Star. Archived from the original on 2014-12-19. But so far, only three are running on the 510 Spadina line. Many Torontonians have assumed the protracted roll-out is the result of last summer’s eight-week strike tat Bombardier’s Thunder Bay plant. Few are aware that the late delivery actually pre-dates that labour disruption and that the originally contracted schedule specified there would be 43 in the city by now. There should have been seven in service by the end of last year.
  31. Natalie Alcoba (2015-01-28). "Massive $500M facility for new TTC streetcars might sit nearly empty when it opens". Toronto: National Post. Archived from the original on 2015-01-30. The problem is, the order is delayed. Instead of the 43 originally anticipated by this time, or even the scaled-back expectation of 15, only three are in service.
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  52. Tess Kalinowski (June 19, 2013). "TTC announces Spadina as first line for new streetcars". Toronto Star. Retrieved June 19, 2013. TTC riders on Spadina and Bathurst will be the first to ride the city’s long-anticipated new streetcars when they roll out next year. Kingston Rd. and Carlton car riders, however, will be waiting until 2018 to 2019 for their turn. Chris Kitchings. (June 20, 2013). "New streetcars will roll out on Spadina, Bathurst first". CTV News. Retrieved June 20, 2013. After Spadina and Bathurst, the streetcars will be introduced on the 509 Harbourfront route next year, followed by 505 Dundas in 2014-15 and the Queen and Lake Shore routes in 2015-16. The Bombardier streetcars will roll out on the King route in 2016-17, and the St. Clair Avenue right-of-way in 2017-18. Riders on Kingston Road and Carlton Street will have to wait until 2018 or 2019, according to a rollout plan that is being presented at Monday’s TTC board meeting.
  53. Joshua Freeman (2014-08-31). "TTC's new streetcars roll into service on Spadina". CP24. Archived from the original on 2014-08-31.
  54. Steve Munro (4 December 2015). "TTC Service Changes Effective January 3, 2016". Retrieved 2015-12-06.
  55. "PATTISON Outdoor Introduces the First Advertiser on the New Flexity Streetcar". Market wired. 2016-03-10. Retrieved 2016-03-11. PATTISON Outdoor Advertising, Canada's leader in Out-of-Home advertising, and the TTC, the nation's largest urban mass transit system, unveiled the launch of a Flexity Streetcar promoting Volvo's all-new XC90 - the first advertisement of its kind on the newest model of the Bombardier built and designed streetcars on the TTC system.
  56. David Brown (2016-03-11). "Pattison debuts Flexity streetcar ad for Volvo". Market wired. Retrieved 2016-03-13. But on Monday, Pattison Outdoor, which has a 12-year, $27 million-per-year contract to sell advertising across the Toronto Transit Commission, unveiled the first wrapped Flexity streetcar for Volvo. While the new streetcars are decidedly more modern looking compared to the previous models, they are also bigger, with the Volvo ads covering almost 30 metres of space.
  57. Oliver Moore (2014-11-29). "TTC set to put third new streetcar into service". The Globe and Mail. Retrieved 2014-11-29.

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