Individual resource management

Individual Resource management (IRM) is a system for managing an individual's interactions with current and future contacts. It often involves using technology to organize, collaborate, and synchronize health, lifestyle, and financial needs.

See also

Automated online assistant Business intelligence Business relationship management Comparison of CRM systems Consumer relationship system Customer experience Customer experience transformation Customer intelligence Customer service – contains ISO standards Data management

Data mining Database marketing E-crm Employee experience management (EEM) Enterprise feedback management (EFM) Event-driven marketing (EDM) Farley file Help desk Partner relationship management (PRM) Predictive analytics Professional services automation software (PSA)

Real-time marketing Sales force management system Sales intelligence Sales process engineering Support automation Supplier relationship management The International Customer Service Institute – contains customer service standards Vendor relationship management