Société de transport de l'Outaouais

Société de transport de l'Outaouais

Founded	1971
Headquarters	111 Rue Jean-Proulx
Locale	Gatineau, Quebec
Service area	Gatineau and Ottawa
Service type	Bus service, paratransit
Routes	66
Stations	11
Fleet	302 buses
Annual ridership	19.4 million (2010)
Website	sto.ca

Société de transport de l'Outaouais (STO) is the transit service of the Outaouais region of Quebec. It operates public transit routes in Gatineau, Quebec, including the Hull, Aylmer, Gatineau, Buckingham and Masson-Angers sectors, plus limited service to suburban communities such as Chelsea and Cantley.

STO is located in Canada's National Capital Region, and operates numerous bus routes through Downtown Ottawa, Ontario. It was the last transit company that still operated fishbowl buses in Quebec, the last one: 7901 was preserved.

History

• Before 1971, Public Transit in Gatineau was operated by the private sector. The company had 42 buses to serve 11 million clients in 1956, number reduced to 2.5 million clients in 1971.^[1]

• In 1969, the law on the Regional Outaouais Community (Communauté régionale de l'Outaouais) is adopted. In 1971, the Commission de transport de la communauté régionale de l'Outaouais (CTCRO) was created. In 1972, the CTCRO acquired their administrative headquarters, adopted their logo and official colours and for an amount of $2.25 million buys all three public transit companies operating in the region (Transport urbain de Hull, Transport Hull métropolitain, Transport d'écoliers du nord de l'Outaouais).

• In 1973, the CTCRO creates an agreement with OC Transpo, to make the transfers between the two services easier.

• In 1990, the CTCRO introduced its first fleet of air-conditioned buses. From this year forward, the company purchased only air-conditioned buses.

• In 1991, CTCRO becomes la Société de transport de l'Outaouais (STO)

• In 1996, the STO celebrated its 25th anniversary. On a day, passengers were charged only 25 cents for one trip.

• In 1998, the STO was named the Canadian public transit operator of the year by the Canadian Urban Transit Association (CUTA). It was at the same year that the company introduced a smart-card fare system, making it the first company not only in the Americas but the entire Western Hemisphere to have a smart-card system. Paper card bus passes were gradually retired until its official end in 2004 when smart cards became the exclusive bus pass.^[2]

• In 2002, the STO introduced its first fleet of low-floor buses from NovaBus. From this year forward, the company purchased low-floor only buses.

• In 2005, the STO announced a strategic plan for the period 2005–2015 in which they are projecting a ridership of 21 million by 2015 up from 16.3 million in 2006. Ridership from 1995 to 2006 had grown about 50% . In addition to the Rapibus, the STO is planning on increasing the number of park and ride facilities across the city as well as the introduction of bike racks, the expansion or addition of garages, fleet expansion and a pilot project with routes increasing accessibility to people with reduced mobility.^[3]

• In 2012, STO introduced its fleet of Novabus LFS articulated buses.

• In 2013, STO unveils its new visual identity - L'avenir en commun, as well as a new logo.

Rapibus

In 2003, the STO have announced plans to build a bus-only roadway similar to OC Transpo's transitway in Ottawa, called the Rapibus. The project was initially expected to be completed by 2011, and was finally opened in 2013.

Operations

Information current to July 2014:^[4]

• Fleet: 302 buses
• Employees: 730, including 438 bus drivers.
• Routes: 66
• Shelters: 285
• Ridership: 20 million in 2011^[5]
• Kilometres travelled each year: 13.4 million in 2009
• Paratransit Service
• Rapibus
• Park-n-Ride: 19 with 2200 available spaces
• Infobus service by phone or SMS

STO Bus Routes

• As of January 27, 2014

Regular routes

Route	Start	End	Notes
21	Freeman Park and Ride	Ottawa via Macdonald-Cartier Bridge	Known as a touristic route serving the Casino du Lac Leamy, the Théâtre de l'Île, the National Gallery of Canada, Major's Hill Park, Parliament Hill, Château Laurier, the Byward Market, the National Arts Centre, Jacques Cartier Park, the United States Embassy, the Rideau Centre, the Sparks Street Mall, the Rideau Canal and the Canadian Museum of Civilization. Most trips end at Freeman, but extra service that is provided on Tuesdays and Thursdays terminate at the Casino. Only route that travels on other arteries then Wellington and Rideau Street in the Downtown Ottawa core.
31	Cégep de l'Outaouais (Gabrielle-Roy Campus)	Ottawa via Alexandra Bridge	Mostly a residential route traveling through Mont-Bleu, Parc-de-la-Montagne, Lac-des-Fées, Wrightville and Île de Hull areas. The nine first trips from Ottawa in the morning and nine trips from the CÉGEP replaced with new route 32. All trips are now adapted to wheelchairs.
33	Les Promenades Gatineau & Freeman Park and Ride	Ottawa via Macdonald-Cartier Bridge	This route is a multi-purpose route. While it travels from Ottawa to Gatineau, it is not meant to be used as a link between the two. It is mainly used by students from both Hull and Gatineau attending the Gabrielle-Roy CEGEP campus and Heritage College, while also providing service to Asticou Centre from Ottawa. Since this route serves a wide area of the city of Gatineau, it can have many different terminus, mainly during rush hour. Three-hour transfers are given on a full trip (Promenades > Ottawa or vice versa *only*) as opposed to two-hour transfers. Starting in September 2012, all weekend trips will serve les Promenades Gatineau shopping centre.
35	Marie-Burger and Cité-des-Jeunes (some trips) &Cégep de l'Outaouais (Gabrielle-Roy Campus)		Some weekday northbound trips are extended to residential areas north of the CEGEP. These trips are signed 35 De la Galène otherwise northbound trips are signed 35 Lac-des-Fées. Two weekday morning trips towards Ottawa starts at Marie-Burger and Cite-des-Jeunes. Doesn't run on Sundays. Starting on September 1, it won't run on Saturdays.
36	Cégep de l'Outaouais (Gabrielle-Roy Campus)	Ottawa via Portage Bridge or MacDonald-Cartier Bridge (Weekdays from 9 am)	Northbound trips are signed 36 Gabrielle-Roy or 36 Gabrielle-Roy/Hôpital de Hull. This route is available only during the midday hours between rush hours. Since January 2012, Ottawa-bound trips uses the MacDonald-Cartier Bridge except the first trip.
37			Holds a similar route than the 36 but its northbound trips are signed 37 St-Joseph and does not travel at the Hull Hospital. Since January 2012, Ottawa-bound trips uses the MacDonald-Cartier Bridge after 9 am during weekdays only.
38	Freeman Park and Ride		Runs weekdays only and offers supplementary services to Routes 21, 36, 37 and 39 on St-Joseph Blvd. Ottawa-bound trips after 9 am uses the MacDonald-Cartier Bridge
39		Ottawa via Portage Bridge & Le Plateau	There are trips that are signed École secondaire Mont-Bleu or École secondaire de l'Île – see Routes 639 and 839. Additional rush-hour service from Le Plateau and Manoir des Trembles are provided by Routes 22, 25, 26, 28 (heads to Tunney's Pasture) and 29.
49	Jardins Lavigne (Aylmer sector) & Rivermead Park And Ride	Cégep de l'Outaouais (Gabrielle-Roy Campus) & Le Plateau	All off-peak trips ends at Rivermead with some rush-hour trips to downtown Aylmer sector. Saturday and Sunday as well as early-evening weekday service and 30-minute service between rush hours were introduced in 2007. Additional service is available on Pink road by Route 50.
51	Front (Aylmer)	Rivermead Park-and-ride	Follows most of Route 41 in Aylmer sector.
52	Eardley (Aylmer Sector)		Direct transfer to Route 59 and follows most of Routes 44 and 46 through Aylmer sector.
53	Wychwood (Aylmer)		Follows Route 45 in Aylmer sector between Galeries d'Aylmer and Rivermead.
57	Rivermead Park And Ride & Downtown Aylmer sector	Les Promenades Gatineau via Downtown Gatineau	New service offered since Rapibus opening. Links de la Cité Station and Rivermead park and ride.
59	Rivermead Park-and-Ride	Ottawa via Portage Bridge	All day regular link to Ottawa. Transfer with local service at Rivermead. Replaces old routes 42 and 43.
62	de la Gappe Station	Nobert/Davidson West	New neighborhood route. Provides service in Nobert area via Gréber boulevard.
63		de la Cité Station	New neighborhood route. Provides service in Pointe-Gatineau area via Promenades Gatineau.
64		Beaudry arena	New neighborhood route. Provides service in Touraine and Limbour areas.
65		de la Cité Station	New neighborhood route. Provides service in Côte-des-Neiges area.
66		Beaudry arena	New neighborhood route. Provides service in du Barry and Mont-Luc areas.
68	Cégep de l'Outaouais (Gabrielle-Roy Campus)	Labrosse Station	New Rapibus route. Direct link between Gabrielle-Roy campus and Labrosse station.
69	Grands-Jardin roundabout	de la Gappe Station	New neighborhood route. Provides service in Touraine and Escarpement de Limbour areas via Saint-Louis street.
71	Labrosse Station	de la Cité Station	New neighborhood route. Provides service in Davidson East/West.
72			New neighborhood route. Provides service in Main/Canipco south of Maloney boulevard.
73			New neighborhood route. Provides service on Magnus West.
75		Lorrain/La Vérendrye Est	New neighborhood route. Provides service on Lorrain boulevard via Notre-Dame street.
76		de la Cité Station	New neighborhood route. Provides service on de la Vérendrye West/East.
77		Cheval-Blanc park and ride	New neighborhood route. Provides service in Cheval-Blanc area via Saint-René East boulevard.
78			New neighborhood route. Provides service in Cheval-Blanc area via Sainte-Rose street.
79		Lorrain/Chambord (AM)/Lorrain/Saint-Thomas(PM)	New neighborhood route. Provides service in Saint-Thomas/Chambord area via Lorrain boulevard.
97		de l'Aréna/Lombard	New neighborhood route. Provides service in Masson-Angers and Buckingham areas via Maloney East boulevard and Montréal road.
400		Ottawa via du Portage bridge	New Rapibus route. Doesn't run during peak hours.

Rush-hour regular routes

Route	Start	End	Notes
11	CÉGEP de l'Outaouais (Gabrielle-Roy campus)	Ottawa via Cartier-Macdonald bridge	Former express route. Follow portions of routes 31 & 35.
14	Chelsea	Ottawa via Portage Bridge	Former route 1. Travels via Boulevard Saint-Joseph towards downtown.
15	Cantley		Former route 5. Travels via the Casino du Lac-Leamy towards downtown.
16			Former route 6. One AM trip and one PM trip serving additional Cantley subdivisions not currently served directly by route 15. In Gatineau and Ottawa, it follows the current route 15.
17	CÉGEP de l'Outaouais (Gabrielle-Roy campus)	Ottawa via Cartier-Macdonald bridge	Former express route. Follow portions of route 37 in Mont-Bleu area.
20	Freeman Park And Ride (Hull Sector)		Travels from Ottawa in the morning rush-hour and provides additional service to St. Joseph Blvd in addition to Routes 37 and 38. Starting in January 2009, afternoon trips towards Ottawa will be modified to travel via the Alexandra Bridge and will end at Wellington and Lyon.
22	Pink/de la Sapinière	Ottawa via Portage Bridge	Provides service along de l'Atmosphère and de la Gravité via Saint-Raymond boulevard.
24	du Plateau/Vanier		Provides service along du Plateau boulevard via Saint-Raymond boulevard.
25	du Conservatoire/Pink		Provides service along de l'Atmosphère and de l'Europe. Follows former parts of route 24.
26	Pink/de la Sapinière		Provides service along des Grives boulevard.
27	Hautes-Plaines (Hull Sector)		Travels near the Casino du Lac Leamy towards downtown.
28	Hull Hospital	Tunney's Pasture	Travels via Champlain Bridge & Sir John A. Macdonald Parkway
29	Manoir des Trembles (Hull Sector)	Ottawa via Portage Bridge	Uses same route as Route 39 until Boulevard Saint-Raymond
32	CÉGEP de l'Outaouais (Gabrielle-Roy campus)	Ottawa via Cartier-Macdonald bridge	Will replace route 31 trips to the CEGEP in the morning peak period and afternoon peak period trips to Ottawa starting in September 2012. Will follow the same route as route 31 but will serve government offices (including newly built ones) near the Casino du Lac Leamy and on Saint-Joseph Boulevard
40	Jardins-Lavigne (Aylmer)	Ottawa via Portage Bridge	Replaces Route 50 but route was not modified in June 2007.
41	Des Cèdres (Aylmer)		Created in June 2007 as a split of Route 45 with the latter still serving Wychwood and Deschenes
44	Eardley (Aylmer Sector) & Rivermead Park and Ride		Follows mostly Route 52, but travels straight on Chemin d'Aylmer.
45	Wychwood (Aylmer Sector)		Route was split in June 2007, with Route 41 serving the The Cedars/Queen's Park neighbourhoods.
46	Eardley – Front (Aylmer Sector) & Rivermead Park And Ride		Follows mostly Route 44 but does not travel through most of the Eardley community.
47	Lakeview – Eardley (Aylmer)		Replaces Route 55 but ends at Galeries d'Aylmer
48	Lucerne North – Aylmer North	Ottawa via Macdonald-Cartier Bridge	A one-trip route that serves rural Aylmer north
54	Parc Champlain (Aylmer Sector)	Rivermead Park And Ride	Link between Champlain Park area and Rivermead parc and ride.
58	Rivermead Park And Ride	Tunney's Pasture	Provides service to Tunney's Pasture via Champlain bridge.
60	de la Gappe Station	du Barry	New neighborhood route. Provides service to du Barry area.
67	de la Cité Station	Place d'Accueil station(AM) / Downtown Ottawa(PM)	Modified route. Transforms in route 300 at Place d'Accueil. Departs from Ottawa at PM peak.
74	Labrosse Station	de l'Aéroport/Atmec	New neighborhood route. Provides service along Maloney East boulevard to de l'Aéroport.
93	de l'Aréna/Lombard	de la Cité Station	New neighborhood route. Dessert le secteur Masson-Angers.
94	de l'Aréna/Lombard	Ottawa via du Portage bridge	The two first morning trips of route 93 become route 94. Link directly to Ottawa via Highway 50.
95	Lépine avenue	Station de la Cité	New neighborhood route. Dessert le secteur de Buckingham.
98		Ottawa via Pont du Portage	The three first morning trips of route 95 become route 98. Link directly to Ottawa via Highway 50.
100	Labrosse Station	Downtown Hull	New Rapibus route Provides service from Downtown Hull to Labrosse station.
200	Labrosse Station	Downtown Ottawa	New Rapibus route Provides service from Downtown Ottawa to Labrosse station.
300	Labrosse Station(PM)	Downtown Ottawa(AM)	New Rapibus route. Provides service from Downtown Ottawa to Labrosse station.
800	Labrosse Station	Rivermead parc and ride	New Rapibus route. Provides service to Rivermead via Taché-UQO station.
810	Labrosse Station(PM)	Rivermead parc and ride(AM)	New Rapibus route. Provides service to Rivermead via Taché-UQO station. Route avoids Black bridge.

School Routes

The following routes are for students from Gatineau educational institutions only and numbers are not shown on the destination sign, on the bus flag, the Info-Plus information board or the User's Guide. It is mentioned only on the STO's website under the Students (Pour étudiants seulement) section. They are also not included in the InfoBus telephone information dispatcher system. They have three-digit numbers, and the last two indicate that it is using a route similar to its parent route (ex: 633 follows mostly Route 33). Generally, the name of the school is shown only on the destination sign, but sometimes it can also do the parent route's short trip. These routes runs only on school days from Late-August/Early-September to mid or late-June.

École secondaire de l'Île

Route	Start	Destination	Notes
439	du Plateau/Saint-Raymond(AM)/Terrasses de la Chaudière(PM)	École secondaire de l'Île(Hull sector)
625	Pink/du Conservatoire
627	Marie-Burger		AM only.
629	Louise-Campagna/Saint-Raymond
633	Freeman Park and Ride
637	Saint-Dominique/Taché
639	École secondaire de l'Île(Hull sector)	Saint-Joseph/Mutchmore	PM only.
731	Gabrielle-Roy campus	De l'Île High School(Hull sector)
739	des Prés/Saint-Raymond(AM)/Terrasses de la Chaudière(PM)
767	École secondaire de l'Île(Hull sector)	Les Promenades	PM only.

École secondaire Grande-Rivière

Route	Start	Destination	Notes
650	Pink/du Conservatoire	École secondaire Grande-Rivière (Aylmer sector)
651	Parc-o-bus Rivermead/(Aylmer sector)
653	Rivermead Park And Ride
654	Parc Champlain (Aylmer sector)
751	Fraser/Aylmer(AM)/Rivermead Park And Ride(PM)
753	de Lucerne/Félix-Leclerc(AM)/de Lucerne/Robert-Stewart(PM)
754	Vanier/McConnell

École secondaire Mont-Bleu

Route	Start	Destination	Notes
731	Gamelin et Lionel-Émond(AM)/Laurier et des Allumettières(PM)	École secondaire Mont-Bleu
733	Freeman Park and Ride
735	Marie-Burger and des Hautes Plaines(AM et PM)/Gamelin and Lionel-Émond(PM)		Towards Mont-Bleu in the morning. Goes in both directions in the afternoon.
737	René-Marengère and Saint-Joseph(AM)/Terrasses de la Chaudière(PM)
749	Pink et du Conservatoire(AM) / Rivermead Park And Ride(PM)		Follows part of route 25 in le Plateau area and does not service to Hull Hospital.
829	Saint-Dominique et Taché		PM only.
839	Saint-Dominique et Taché(AM) / Saint-Joseph et Taché(PM)		Provides service to Le Plateau and Manoir des Trembles
849	Rivermead Park And Ride		AM only. Follows route 25 in le Plateau area and services Hull Hospital.

Collège Saint-Alexandre

Route	Start	Destination	Notes
325	Pink and de la Sapinière(AM)/du Plateau and Saint-Raymond(PM)	Collège Saint-Alexandre (Gatineau sector)	Only one way in both directions.
327	Marie-Burger and de la Cité-des-Jeunes(AM)/de la Galène and de la Cité-des-Jeunes(PM)
331	Gabrielle-Roy campus	Montclair and Saint-Joseph	AM only. Trip continues to Saint-Alexandre under route 339.
333		Collège Saint-Alexandre
338	Montclair and Saint-Joseph		AM only
339	Terrasses de la Chaudière		Does not go on Mutchmore.

Collège Saint-Joseph

Route	Start	Destination	Notes
731	Collège Saint-Joseph	Gabrielle-Roy campus	AM only.
739		Gamelin and Lionel-Émond (Hull hospital)	AM only.
740		des Allumettières Terminus

Collège Nouvelles-Frontières

Route	Start	Destination	Notes
533	Les Promenades de l'Outaouais	Collège Nouvelles-Frontières
539	Saint-Dominique et Taché
564	Les Promenades de l'Outaouais		Follows Saint-Joseph and Saint-Raymond in the morning and de la Cité-des-Jeunes and des Hautes-Plaines in the afternoon.
666	de Cannes et de la Vérendrye Ouest		Follows des Hautes-Plaines and de la Cité-des-Jeunes.
671	Parc-o-bus Jean-René-Monette		Follows Saint-Joseph and Saint-Raymond.
676			Follows Gréber, Fournier and Highway 5 in the morning and Saint-Joseph, Alonzo and de la Vérendrye West in the afternoon.
696	Centre sportif Robert-Rochon		Follows Gréber, Fournier, Highway 5 and Saint-Raymond.
850	Collège Nouvelles-Frontières	des Allumettières Terminus	PM only. Provides service to Jardins-Lavigne area.

Parent Routes by sectors or towns

• Route 14 serves Chelsea;
• Routes 15 and 16 serves Cantley;
• Routes 10–39 serves the Hull sector (Route 20 is a Rapibus route);
• Routes 40–59 serves the Aylmer sector;
• Routes 60–79 serves the former city of Gatineau (Route 68 is a Rapibus route);
• Routes 90-99 serves the Buckingham & Masson-Angers sectors;
• Routes 100-810 are Rapibus routes.

• It should be noted that some of these routes travel through more than one area. All Hull routes, Aylmer routes (except 49 through 58), 67, 200, 300 and 400 cross the Ottawa River to Ottawa. Routes 28 and 58 (Serve Tunney's Pasture).

• Main terminals on the STO network includes de la Cité Station (replacing Les Promenades Gatineau (Gatineau)), Labrosse station (replacing Jean-René-Monette Park And Ride (Gatineau)), Freeman Park and Ride (Hull), CEGEP Gabrielle-Roy (Hull), des Allumettières Terminus(Aylmer), Rivermead Park And Ride (Aylmer) and Rideau street.

• Other major transfer points includes the Hull hospital on Boulevard Lionel-Emond, the shopping district on Boulevard Saint-Joseph (at Montclair and Gamelin in Hull) and the downtown area (Terrasses de la Chaudière and Place du Portage).

• STO adopted several changes from 2005 to 2007 to the service in every sector after public consultations. The most recent changes were adopted for the Aylmer and are in effect since June 25, 2007.^[6]

Fleet

• This is the current fleet of the STO Source

Active fleet

Model	Year	Bus Numbers	No. In Fleet*	Notes
MCI TC40-102N	1989	8901–8915	15*	Same as '88s. Only 8902, 05, 06, and 07 remain in service. 8907 has a Luminator destination sign while the rest have Balios signs. All remaining buses have received new paint jobs in 2009.
MCI TC40-102N	1990	9001-9005	5*	Large rear window (like the Nova Classics). Only 9001 remains in service. Luminator destination sign. All remaining buses have received new paint jobs in 2009.
MCI TC40-102A	1990	9008–9015	8*	First buses equipped with A/C. However, it slows the acceleration of the bus. This problem affects only MCI models equipped with the feature. Like the 91 and 92 models (and buses 9101–9125 of OC Transpo), there are no back windows. 9008 was retired in late-June 2007 and that bus had during the early 90s a full ad wrap for Radio-Canada. 9010 retired in September 2010.
MCI TC40-102A	1991	9101–9129	29*	The front destination sign panel (inside the bus) is black. 9112 was retired in June 2009. 9122 was retired in late-June 2007. and 9125 is retired. Most remaining buses have been repainted in 2009 and 2010. 9108 and 9114 have the new STO logo.
MCI TC40-102A	1992	9201–9223	23*	9223 was previously decorated with an ad of the Le Regional newspaper. 9211, 9219, and 9220 are retired. Most remaining buses have received new paint jobs in 2009 and 2010.
NovaBus TC40-102A	1994	9401–9426	26*	Equipped with Sutrak A/C on roof. 9401 was often used for evaluations for drivers applying for a job. Some buses are being repainted.
NovaBus TC40-102A	1995	9501–9520	20*	Equipped with Sutrak A/C on roof. 9512 has the new STO logo, 9519 was previously decorated with the ad for the 200th year anniversary of Hull and now also has the new STO logo. 9520 was previously decorated with an ad of La Revue de Gatineau.
NovaBus LFS 2nd-Gen	2002	0201-0209	9	First low-floor buses. Equipped with Carrier A/C on the roof and orange destination signs.
NovaBus LFS 2nd-Gen	2003	0301-0328	28	Equipped with Carrier A/C on the roof and orange destination signs. 0306 currently has a rear wrap for Toyota Gatineau, identical to the one on 0707. 0301-0313 are equipped with Allison transmission. 0314-0328 equipped with ZF transmission. 0310 was previously decorated with the Yellow Pages ad. 0328 was previously decorated with the CKTF-FM ad.
NovaBus LFS '2nd-Gen'	2004	0401-0417	17	Equipped with Carrier A/C on the roof and orange destination signs. 0412 was decorated with an ad of CHOT-DT and TAG-FM. 0413 was decorated with an ad from Couleur FM and TQS
NovaBus LFS '2nd-Gen'	2005	0501-0517	17*	Equipped with Carrier A/C on the roof and orange Balios destination signs.0516 & 0517 were decorated with an ad from Sunoco. 0505 is decorated with an ad from Transcontinental Media. 0506, 0507, and 0511 have ads from the city of Gatineau about safety on the roads. 0514 had been retired due to fire.
NovaBus LFS '2nd-Gen'	2006	0601-0617	17	Equipped with Carrier A/C on the roof and orange Balios destination signs. 0601 was previously decorated with an ad of the UQO foundation. 0602 was previously decorated with an ad from the Hippodrome d'Aylmer horse race track. 0606 was previously decorated with an ad from the Casino du Lac-Leamy. 0614-0617 previously used on the Ligne Verte.
NovaBus LFS Hybrid	2007	0701-0702	2	0701 and 0702 are new hybrid buses purchased in 2007. Are in service since May 2007. Were wrapped at first, but are now in a livery with large blue and purple stripes on the front and top, as well as a rear window decoration. 0701 has been converted to only diesel. All are in the new STO livery.
NovaBus LFS '2nd-Gen'	2007	0703-0716	14	Are not hybrids, but the same as 02-06 models, except that these buses have Voith transmissions. 0703-0705 were previously dedicated to STO's Ligne Verte and were decorated as such. 0707 has a rear wrap for Gatineau Toyota. All are in the new STO livery.
NovaBus LFS '2nd-Gen'	2008	0801-0819	19	0801 decorated with Casino Lac-Leamy wrap. 0804 has a full wrap for Transcontinental Media, 0807 has a side/rear wrap for NRJ 104.1 and another side wrap for Rock Détente 94.9. All are in the new STO livery.
NovaBus LFS '2nd-Gen'	2009	0901-0910	10	Last STO 2nd-Gens. Pressed into service in March/April 2009. 0903 has a full wrap for Sportheque, and 0905 has a full wrap for Les Goutierres Regional. These are currently being repainted into the new STO livery.
NovaBus LFS '3rd-Gen'	2009	0911-0925	15	New redesigned LFS with horizontal engine/full window and updated front end. These buses still have the same drivetrain (Cummins ISL/Voith D864.5) as '07+ LFSs. The arrival of these buses allowed STO to begin offering accessible service in some areas as they are equipped with a more-reliable flip-out ramp.
NovaBus LFS '3rd-Gen'	2010	1001–1027	27	First used in August for transportation of athletes during the 2010 Quebec Games.
NovaBus LFS '3rd-Gen'	2011	1101-1107	7	New style Carrier A/C are installed on these buses.
NovaBus Articulated buses	2012	1201-1226	26	First articulated buses introduced. These buses are just like the one used by the RTL (South Shore Montreal). 1201-1219 have the RapiBus livery & 1220-1226 have the new STO livery.
NovaBus LFS '3rd-Gen'	2011	1227-1233	7	Same as 2011 buses
NovaBus Articulated buses	2013	1301-1321	21	Same as 2012 articulated buses. All buses have entered service from April to June 2013. All buses have the RapiBus livery
NovaBus Articulated buses	2014	1401-1414	14	First LFSs with the new 4th generation rear. All buses have the new STO livery.

Note : All Classics are generally used in rush hour service only.

Retired fleet

• This is the retired fleet of the STO Source

Model	Year	Bus Numbers	No. In Fleet*	Notes
GMC TDH-4512	1957	5701–5702	2
CC&F CD-44A	1957	5703–5705	3
CC&FCD-52	1957	5706–5712	7
GMDD TDH-5303	1962	6201 & 6203–6208	7
GMDD SDM-5301	1962	6202	1
GMDD TDH-5303	1963	6301–6307	7
GMDD SDM-5301	1963	6308	1
GMDD TDH-5303	1965	6501 & 6502	2
GMDD TDH-5303	1966	6601–6607	7
GMDD T6H-5307N	1972	7201–7206	6
GMDD T6H-5307N	1973	7301–7320	20
GMDD T6H-5307N	1974	7401–7425	25
GMDD T6H-5307N	1975	7501–7520	20
GMDD T6H-5307N	1976	7601–7610	10
GMDD T6H-5307N	1977	7701–7710	10
GMDD T6H-5307N	1977	7742 & 7757	2	Purchased from OC Transpo in 2005. Retired in September 2010.
GMDD T6H-5307N	1978	7801–7817	17
GMDD T6H-5307N	1979	7901–7907	7*	7901 was retired in 2010. In its finals years in service it was equipped with a Balios electronic destination sign. It has been recently rebuilt and kept for historical purposes. It was also the final remaining fishbowl in revenue service in the National Capital Region as well as in Quebec.
GMDD T6H-5307N	1979	8001–8005	5	8001 was equipped with a Balios electronic destination sign before retiring
GMDD T6H-5307N	1980	8006–8015	10	Some buses were sold to OC Transpo
GMDD T6H-5307N	1981	8101–8103	3	Where purchased from the Société de transport de Laval in the late 1990s and were retired in 2004–2005
GMDD T6H-5307N	1981	8110–8113	4	Purchased from the Société de transport de Montréal in 2002–2003.
GMDD T6H-5307N	1982	8201–8204	4*	Purchased from the Société de transport de Sherbrooke. 8202 was the last bus in service until it was sold to a private collector in May 2009.
GMDD T6H-5307N	1982	8310–8312	3*	Purchased from the Société de transport de Montréal in 2002–2003. 8310 was retired in 2007.
GMDD S6H-5307N	1983	8301–8308	8	They were suburban buses with no rear exit doors. Were fully retired by 2003.
GMDD TC40-102N	1984	8401–8406, 8413	7*	8401 was retired in May 2009 when its engine was removed to retrofit it onto 8202 when it was sold. 8413 was purchased from OC Transpo.
GMDD TC40-102N	1985	8501-8509, 8545	10	8509 was the last one to retire in late 2010, and was purchased from OC Transpo in 2005.
GMDD TC40-102N	1985	8536, 8539, 8544	3	8536, 8539 and 8544 were purchased from STCUQ in 2008. They were retired in 2012.
GMDD TC40-102N	1986	8601–8604	4	8603 was the last active bus before been retired in July 2007.
GMDD TC40-102N	1986	8614, 8620 & 8624	3*	Purchased from STCUQ in 2008 and the last units were retired in 2012. Equipped with Luminator flip-dot signs. Some buses have had the rear Balios sign removed.
MCI TC40-102N	1988	8801–8808	2	Retired September 2010.
MCI SC40-102N	1990	9006-9007	2	Suburban buses without rear doors. Last buses without A/C.
MCI TC40-102N	1991	9130	1	9130 was purchased from STCUQ.
OBI 02.501	1992	2192, 2292, 2392 & 2492	4	Were minibuses used for routes crossing Champlain Bridge prior to widen due to weight and width restrictions on the bridge before 2003. They were replaced by regular buses starting in 2004
NovaBus TC40-102A	1996	9601-9603	3	Equipped with Sutrak A/C on roof. Suburban buses with forward facing seats and narrow exit doors. Powered by a Detroit Diesel Series 50 engine.
NovaBus TC40-102A	1997	9701-9705	5	Equipped with Sutrak A/C on roof. Last Classics ever produced with A/C. Powered by a Detroit Diesel Series 50 engine.
NovaBus RT80-2W (RTS)	2000	0001-0012	12	They were the last high floor buses purchased. 0007-0012 are suburban buses but have rear exit doors. 0001 was previously decorated with an ad from the Francophone Games and Transcontinental Media. 0005 was previously decorated with an ad from the Casino du Lac-Leamy, and was also previously decorated with an ad for CHOT-DT. There is no back window. Some buses are being repainted, but only on the front. All the buses were no longer at the STO in 2012.

Fleet notes

A NovaBus low-floor bus

• In the 2002 User's Guide, the STO was expected to convert half of its total bus fleet into low-floor buses by 2012. The low-floor buses are the NovaBus LFS models from 2002 to 2008. However, the more recent models contains a seating capacity for only 37 passengers, while most other models have a capacity of well over 40 seats. During rush hour, there is a higher chance to see overcrowded situations inside this type of bus.

• Another flaw in these buses is that even though they are considered low-floor buses and seem to have wheelchair access (a wheelchair sticker, although very small, is located near the exit door in the center of the bus), there have been some technical issues that prevent wheelchair access to the bus. However, it does ease access for those on crutches, those who have mobility problems, seniors and pregnant women. This means that no STO regular buses are wheelchair accessible. They must rely on paratransit service. The only wheelchair-accessible buses in the fleet are the 2009 third-generation LFSs.

• From 2001 to 2006, in order to satisfy growing demand, the STO purchased additional older buses from the Société de transport de Montréal, Société de transport de Laval, Société de transport de Sherbrooke and OC Transpo. All buses have been retired. 8202 was sold to a private collector in May 2009.

• In 2006–07, fishbowl buses had their rollsigns replaced with Balios LED signs taken from 1996 and 1997 Classics, 8310 was the last bus still with a rollsign, since it has been retired, all buses are now equipped with electronic destination signs.

• On February 15, 2007 the STO presented new hybrid buses and two of them were tested during the winter of 2007. Previously, it also tested a prototype bus from Ontario during the summer of 2002

• On October 31, 2007, the STO announced in their 2008 budget that 19 new buses will be added in 2008 and 2010 and 20 in 2009.

• Seven buses were purchased from the STCUQ in 2007, they are currently in service, except 9130 which was retired.

• During the summer of 2008, the STO has started a test trial of a prototype NovaBus articulated bus on several of its routes. The bus has 58 seats and a total capacity of 115 passengers.

• With the arrival of the '3rd-Gen' Nova LFSs, STO will begin offering more accessible service between 9 am and 3 pm on routes 36, 37, and 300 starting September 30, 2009. This is because that these buses feature the more reliable flip-out ramps, as opposed to the telescopic ramps on older LFSs which are disabled due to unreliability.

• Nova LFS artics have been seen in the street of Gatineau late March 2012. It seem only one bus is driving around for route testing purposes. An additional 25 buses will hit the streets in July starting with the Canada Day shuttle service and other events. Will be used for routes 67 as well as express routes at first.

Fares

Fares in this section were effective January 1, 2014^[7]

E-wallet (minimal load of $10)

• Adult: $3.40
• Student (12–20 years old): $2.60
• Senior: $2.60

Cash fares

• All categories: $3.90

Ticket fares (per ticket)

• All categories: $3.50

Monthly passes (Adults)

• Fidélité: $81.00
• Regular: $90.00

Monthly passes (Seniors)

• Fidélité: $35.10
• Regular: $39.00

Monthly passes (Students 12-16)

• Regular: $61.00
• ZAP: $20.00 (evenings and week-ends)
• Cam-Puce CÉGEP: $210.00 (4 months)
• Summer: $91.50 (2 months)

Monthly passes (Students 17-20)

• Regular: $61.00
• Cam-Puce: $270.00 (4 months)
• Cam-Puce UQO: $145.00 (4 months)
• Summer: $91.50 (2 months)

Monthly passes (Students 21+)

• Regular: $90.00
• Cam-Puce CÉGEP: $210.00 (4 months)
• Cam-Puce UQO: $145.00 (4 months)
• Cam-Puce: $270.00 (4 months)

Family Fare The family fare is a promotion that allows children aged 11 and under who are accompanied by an adult to travel for free every weekend, on most school and statutory holidays and everyday of the week after 9 am during the summer (months of July and August). (STO Website)^[8]

Passe-temps (day pass)

• Regular: $8.50

Transfers

• Transfers usually last for a maximum of 2 hours, except on Route 33 where it is a maximum of 3 hours (at least when you board at de la Cité Station).
• There are no additional charge when boarding OC Transpo regular routes, although there are some premium charges on Express and Rural Express routes

OC Transpo Transfers and Passes

• *Accepted without a supplement on the regular STO system. A supplement is required on express buses ($0.50) and on routes subject to interzone fares (students and seniors: $1.90 / adult: $2.60).
• *After 9:00 am throughout the area served – Before 9:00 am only when boarding in the downtown Hull and sector Ottawa, unless accompanied by an Ontario residency card.

• The OC Transpo day pass is also accepted on STO buses but can not be used as a family pass.
• As of February 1, OC Transpo titles will not be accepted for the duration of the bus strike.

Ontario Residency Card

• This photo ID card is available at STO issuing centres for $8.00, taxes included. It entitles the holder to use the STO's services with an OC Transpo pass at any time. The supplements required for the express and interzone buses apply

Miscellaneous

• Other fares are available for groups, special cases, or persons with disabilities.

Smart card

• Monthly passes are in the form of a wireless electronic "smart card" known as Multi (previously Passe-Partout Plus). The card itself has an initial cost of $8.00 and may be purchased from designated sales outlets. Monthly passes are also valid for connecting to OC Transpo routes in Ottawa.

See also

• List of park and rides in Gatineau
• OC Transpo

References

1. About the STO – Looking Back
2. About the STO -Kudos
3. About the STO – STO's 2005–2015 Strategic Plan
4. STO Data and Statistics
5. "Looking Back". Société de transport de l'Outaouais. Retrieved 18 July 2014.
6. Changes to the Network in the Aylmer Sector (Effective June 25, 2007)
7. STO Fare Schedule
8. STO Family Fare

External links

• Société de transport de l'Outaouais (STO) Home Page
• STO network map
• Peter McLaughlin's STO photo page
• Barp.ca's STO bus gallery