Twelve Cupcakes
 Logo of Twelve Cupcakes | |
| Private company | |
| Industry | Food and Beverage |
| Founded | 2011, Novena, Singapore |
| Founder | Daniel Ong & Jaime Teo |
| Headquarters | Singapore |
Number of locations | 43 |
Area served | |
| Products |
|
| Subsidiaries | Dulce And Sucre |
| Website |
www |
Twelve Cupcakes is a Singapore based chain cupcakeries selling cupcakes. Founded in 2011, it is one of the largest cupcakeries in Singapore. The company established a new dine-in cafe, Dulce and Sucre, in 2014 and currently it has 43 stores, including the new cafe, in 6 different countries, with 14 located in Singapore.[1]
Name
The number '12' is significant in daily lives as there are 12 months in a year, 12 numbers on a clock and 12 holes in a typical baking tray. Hence the name Twelve Cupcakes .[2]
History
In 2011, Daniel Ong and Jaime Teo started Twelve Cupcakes with Jaime having created the recipes of all the cupcakes sold in the stores. The cupcakes sold were made to suit to the Asian palate, which are less sweet compared to western cupcakes.[3] The first outlet of Twelve Cupcakes was opened at United Square Shopping Mall, in Novena, which started with two service staff. The company then expanded and opened three more outlets during the first year of operations and sold over three million cupcakes in July 2011.[4]
Dulce and Sucre
In 2014, Twelve Cupcakes started a new dessert cafe known as Dulce and Sucre by Twelve Cupcakes, where it sells sells freshly baked loaves, whoopie pies, push up cakes, parfaits, puddings, tiramisus, crunchies, coffees and other desserts.[5][6] Currently there is only one outlet located at Orchard Gateway.
Products and stores
Twelve Cupcakes features 60 flavours of cupcakes sold in its stores,[2] with a standard '12 Everyday Flavours' and 50 specials sold on a rotational basis. A new flavour of cupcake is also launched monthly.[7] Twelve Cupcakes new dine-in cafe outlet, Dulce and Sucre, offers a wider variety of menu items, with coffees, whoopie pies, push up cakes, parfaits and other baked items.[8]
The stores originally started with display counters made of wood and feature brick wall, but has since re-designed the interiors of newer outlets with a more modern glass display casing as well as a glossy feature wall.[7] The chain cupcakery currently has 43 stores located in 6 different locations with 6 in Hong Kong, 9 in Indonesia, 4 in Malaysia, 14 in Singapore, 6 in Taiwan, 4 in Philippines and in 2014, it was announced that 2 more stores are in the works which will be located in Japan and China.[5]
Controversy
Singapore Press Holdings
In 2012, Singapore Press Holdings (SPH) demanded payment from the cupcakery for reproducing it's articles online. The cupcakery put up articles written about their business on Facebook, Twitter and the company’s website, which infringes the copyright of SPH and violates copyright law in Singapore.[9]
Exploitation of foreign workers
In 2013, Twelve Cupcakes was alleged of exploiting foreign workers, where the allegations stated foreign workers are only earning $3 an hour while Singaporean workers earn more and has shorter working hours.[10] The allegations has since been proven untrue by founder, Daniel Ong, who stated in an interview with Yahoo Singapore that his company is “employee-oriented”, citing examples of an incentive programme which rewards all employees with S$150 a month each if no one took MCs or was late for the month. Employees are invited for company functions, such as bowling, prawn fishing and company dinners.[11]
References
- ↑ "Dulce And Sucre – Twelve Cupcakes Opens A New Dessert Cafe". OMY Singapore. 2 May 2014. Retrieved 18 December 2014.
- 1 2 "Singapore celebrities open third cupcake outlet in Klang Valley". The Star. January 14, 2014. Retrieved April 3, 2016.
- ↑ "Jamie Teo and the Magical story of Mr Handsome's Twelve Cupcakes" (PDF). Guardian Feeling. January 2012. Retrieved 18 December 2014.
- ↑ "[Interview] Cupcake Queen Jaime Teo". Poached Mag. March 30, 2013. Retrieved December 18, 2014.
- 1 2 "Dulce and Sucre Opens + F&B Entrepreneurship Lessons With Daniel Ong". Yahoo Singapore. July 4, 2014. Retrieved December 18, 2014.
- ↑ "Dulce And Sucre – Twelve Cupcakes Opens A New Dessert Cafe". Daniel Food Diary. May 2, 2014. Retrieved December 18, 2014.
- 1 2 "12 Things You Need to Know about Twelve Cupcakes". Epoch Times. November 2014. Retrieved April 3, 2016.
- ↑ "Dulce and Sucre: Buy 1 Get 1 Free Sweet Treats". Money Digest Singapore. July 5, 2015. Retrieved April 3, 2016.
- ↑ "Twelve Cupcakes displays articles about itself on website; SPH demands payment". Tech in Asia. Jul 6, 2012. Retrieved Dec 18, 2014.
- ↑ ""TWELVE CUPCAKES" OPENED BY LOCAL DJS ALLEGEDLY EXPLOITS FOREIGN WORKERS". The Real Singapore. 25 Nov 2013. Retrieved 18 Dec 2014.
- ↑ "Ex-DJ Daniel Ong dismisses allegations of Twelve Cupcakes exploiting foreign workers". Yahoo Singapore. November 25, 2013. Retrieved December 18, 2014.